I'm currently ending my business relationship with this company. The property manager has failed me in every regard. They failed to collect rents on time (i had to knock on tenants doors), they failed to follow up with delinquent tenants on a monthly basis, they failed to respond to maintenance requests. I had to submit names for evictions and had to follow up with them on statuses. Attorney bills were not fully disclosed after multiple attempts to understand the costs being incurred.
Even with access to my bank account (and its current balance) they attempted to issue checks and overdrew it by a thousand dollars.
Bottom line, find another property management company who will actually work for you and your property.