08/12/2011Provided by Citysearch -
Here is what happened:
We went there for my sister's birthday. Jelena was introduced as our server. There was a brunette girl behind her who was shadowing or helping.
Jelena had our credit card, but forgot and asked for a credit card once again.
We ordered 1 bottle of Belvedere. They both brought 1 bottle out each. No problem since we needed 2 bottles to cover our minimum. Despite the nasty porno Studio 51 theme that Steve R. and others talk about, we stay and have a decent time. Music was mediocre.
Jalena stopped by our table once more for the rest of the 3 hours we were there.
Time for the bill. Jelena brings the bill over. We see it has 3 bottles on the tab. Incorrect. We tell her we only had 2. Off the bat, she gets hostile. Strange but, I try to fix the situation. I say to her, ""Hey we had 2 bottles, you brought 1 and the brunette brought 1.""
She then claimed she never served a single bottle to our table but that she knows for certain we had 3. As Alexia M. states, she blames us for being confused with her twin..... . I believe she is referring to the brunette but who knows at this point.
So I told her she had bad memory. She got furious and started to jab her nail into my shoulder. Digging it in there, repeatedly.
I told her to get her hand off of me. So instead she put her finger in my face and I told her to get her finger out of my face and get her manager. Now, she was saying the manager is her boyfriend. I said I don't care.
Instead she comes back with a security person. She points to me and tells him to kick ME out! That was hilarious. What was more hilarious is that he asked ""WHY?!!??""
He then RIGHTFULLY REFUSED to kick me out.
Lastly, the manager comes over sorts out the situation. CORRECTS the INCORRECT bill. And tells her to get her stuff and go home. However, he left the tip still on the bill.
She also shoved and elbowed 2 other members of our party.
My suggestion to everybody is go anywhere else but here. This place actually downgraded, even in the decor from the last days of Le Passage. The security and other servers seemed pleasant, including the ""twin"".
I also encourage the owner to review the video footage of that night and to evaluate this individual. I wouldn't want a volatile employee in my establishment. I mean, police and lawyers could have been involved, had we not wanted to just get out of there as soon as possible. Get rid of the liability before even worse violence occurs. I still can't believe this happened and wish I was never exposed to that type of person. What a horrible experience. I am totally perplexed people act like this when they work for tips. I wish I never went here.