Never, never again, this store is a total joke!
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Citysearch
For all of the hype this store gets, you'd think the service and selection was impecable. Not the case. After driving from Romeoville, I stood in a 3 hours line with my daughter, only to be limited to 3 dresses. She was helped by some snotty little high schooler that was trying to get her to try on a $600 princess ballerina pouffy dress with the entire fluffed up, over-priced get-up (slip, bra, gloves, shoes, tiara....). NOT the look she was going for. This is junior prom and my daughter had a vision of what she already wanted, glamourous. She tried to find something, though the selection seemed vast, what they really had was the same few dresses in different sizes and colors. That's the same as going to a departement store. Overall, the experiece was awful. I saw many girls walking out in tears, a loud argument broke out with either the manager which caused the mother to throw two gowns at them and leave with her two daughters - yes, they lost two sale because of their rude service. Some people had left out of line after seeing that as well. I would have too, but my daughter was in the fitting room. I personally think that they only reason this store sells anything is because when someone actually finds anything, they just want to leave and not go through the hassle of shopping anymore. You won't save any money here, their prices are highly inflated, I didn't see anything there under $350. The gloves were $40! The same gloves that are sold everywhere else for $15 or $20! I don't know why people go here. I will never send anyone to this store, and will never set foot there again. There are many other stores you could patron. Smaller shops seems to have a better selection and MUCH better service. Save yourself the stress, headache, and money! Not worth the hassle of the drive, or wait. Read my other review as to where we DID find a gorgeous dress for less, I highly recommend them, NOT PEACHES!