I have been going to this salon for over 10 years. I accidently found it through a friend who gave me a gift certificate, and what a great gift it's been. It is an upscale salon with a relaxed and comfortable environment. There is none of the ""attitude"" that often accompanies a salon of this caliber. In my opinion, my hair stylist Marne is ideal; her hair cuts are consistently terrific, she is truly an artist. With very few exceptions I love the cuts she gives me - I like to experiment with new hairstyles. The few times I've not been totally satisfied, she has been happy to re-style it until I was. She is friendly, fun and engaging BUT taking my lead, (without ever having to tell her) is non-intrusive and quiet if I'm not in the mood to chat. I recently began going to John for my highlights. He does an excellent job. I told him the last time he did them, that it was the best highlite job I've ever had - and I've been getting highlites for over 25 years. As well the reception area is well-managed and people there are nice and friendly.