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Steven replaced the water heater ina very short period of time. After discovering the new water heater that he had in his truck was damaged, he went out of his way to address the issue. He called the home office and arranged for delivery of a new one, so that we didn't have to go without for any period of time than was necessary.
Both the owner and Steve were very courteous and professional. I would definitely call Baethke & Sons to do additional plumbing work.
Steven was very nice and diligent in resolving our plumbing issue. We appreciate him taking the time (after hours) to resolve the issue.
We've used Baethke plumbers for years. They've done 4 or 5 major jobs for us and we always purchase their annual maintenance agreement, which gives us an annual inspection and a discount on all services. Their plumbers are excellent, as are the office staff. Can't recommend them highly enough.
We are always impresed and satisfied with your techs courtesy and explanations. Thank you!
Steven was fabulous!!!
Technical skills were solid. Took the time to explain the need for the service performed.
Many thanks to John for helping us on a Saturday night and Patrick for fixing this Sunday morning! Patrick was great.
They did a great job! Who knew the flood gate that needed to be repaired was burried in cement?
I don't know of anything you can do to better serve your customers, because I've never been disappointed with any work you've done. Steve is very calm; he listened to my concerns and promptly made them all disappear. Thank you for running such an efficient and kind-to-old-ladies business. :)
Steven has a very pleasant attitude. Very satisified with all service.
Edgar was very helpful with all of my questions. He seemed knowledgeable and honest.
We are always impressed and satisfied with your techs courtesy and explanations. Thank you!
Many thanks to John for helping us Saturday night and Patrick for fixing everything this Sunday morning! Patrick was great.
Technical skills were solid. Took the time to explain the need for the service performed. Steven was fabulous!
Our service was outstanding. Will use again.
Really great- they were responsive, competent & professional. I am very pleased.
Appreciate you understanding when I cancelled last minute last appointment- Due to my husband needing emergency surgery. Thank you.
Couldn't be more pleased with entire experience- Steven Halbert is my hero- totally professional, competent, pleasant- even my dog loved him--- Thank you!!!! My plumbing now works!!!
Excellent service, Patrick is just great. It still stuns me to think about how kind he was while we were dealing with the basement flood. Thanks!
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