Posted: 3/15/2010Provided by Citysearch -
I moved to Lincoln Square, but still go back to the old neighborhood (very out of my way) just to go to Hot Mess!
I lived up the block from Hot Mess for about 1 year. My boss recommended me there, telling me that her sister has been going there for years and swears by it. I was able to walk in without an appointment. I was immediately offered a beverage, which is somewhat common but does not happen at every salon. After a very, very nice conversation with the incredibly friendly owner, I was seated. I LOVED my cut and color. Denise did a fabulous job. I used to be a once-or-twice-per-year hair cut and color kind of person, but now have been going every few months.
They are always smiling, friendly conversation (I truly enjoy hanging out there for a couple hours), great service and attitude. When I didn't quite like my bangs at first, they changed them without a question (and we were already there 45 minutes after close). And they were honestly happy to stay and make sure I was happy. And when I walked in without quite knowing what cut I was looking for, Denise went through TONS of options with me to find something I liked, and was able to recommend a style that complements my features (and it actually does).
I've ALWAYS loved my cut and my color. And the owner and staff are so nice, I would stop in just to chat if I was still in the neighborhood. A+!