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Embassy Suites Chicago - Downtown

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TodayOpen 24 Hours

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Hotel Rooms

Room 1

Business Details

23

years

in Business

More Reasons to Stay.
Hours:

Regular Hours

Mon - SunOpen 24 Hours

Services/Products:
  • Breakfast
  • Business Center
  • Meeting Facilities
  • Pools
  • Restaurants
  • Weddings
Brands:
Embassy Suites
Payment method:
amex, discover, master card, visa, cash, debit, check, diners club, travelers checks
Categories:
Hotels, Lodging

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08/06/2006
Great

The people are wonderful, the rooms are great, and the service is great...this hotel is highly recommended.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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08/06/2006
Great Service and Cleanliness

My girlfriends and I had the priveledge of staying at the embassy suites during the Lollapalooza and had the blast. The staff at the Embassy suites were phenomenal. They were very courteous and were not annoyed by our calls to the office for assistance. All areas were very clean and the locatiopn was great. It allowed us to acces the concerts as well as all of the other venues that downtown Chicago has to offer. ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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08/01/2006
Great location - horrible hotel.

Great location - horrible hotel.\r The Hilton Corp should be ashamed of this place. Incompetent and discourteous staff - nothing worked in room - A/C, phones, non smoking room that smelled of smoke, among other things. By far - the worst Embassy Suite I have ever stayed at ....

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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08/15/2004
no made to order breakfast

We frequently stay at Embassy Suites, primarily for their made-to-order breakfast and snacks in the afternoon. This hotel was cutting back on expenses so there was NO made to order breakfast. They claim to do egg substitute and fried eggs but the grill was never available. No omelettes. In the afternoon they didn't have the usual popcorn or nachos, only mix. The staff were so uninformed about anything in the area a... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
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Embassy Suites Chicago - Downtown

600 N State StChicagoIL 60654

(312) 943-3800

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Embassy Suites Chicago - Downtown

600 N State StChicagoIL 60654

(312) 943-3800

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