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Downtown Dental

CLOSED NOW

Today8:00 am - 4:00 pm

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Business Details

Hours:

Regular Hours

Mon - Thu8:00 am - 4:00 pm

Services/Products:
General Dentistry
Brands:
cerec, lumineers
Payment method:
visa, master card
Location:
The Shops At 25
AKA:

Patel V DDS

Patel, V, Dds - Downtown Dental

Categories:
Dentists, Cosmetic Dentistry, Dental Clinics

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04/04/2013
While I think that the dental ...

*I had to revise my previous review. I had an issue with billing at Downtown Dental as a result of lack of communication, and Dr. Patel personally contacted me and refunded my ENTIRE bill. I am extremely impressed not only with the high quality dental work at Downtown Dental, but also with the level of customer service.

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11/02/2011
So the dentistry at downtown d...

So the dentistry at downtown dental is no big wow....they give you the basic attention and recommendations any dentistry office will give you, just in a great location for those working/living downtown Chicago. However the customer service team at the front desk...along with the "office manager" are a complete deal breaker for me. I've never been so utterly disrespected, disregarded, and downright disgus... view more

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09/05/2010
Great Dental Experience!!!

Downtown Dental is fabulous! The office is bright & cheery, and the entire staff is so friendly. I had been procrastinating getting some major dental work done, until it got to the point that it was an urgent necessity. From the moment I walked-in (as a new client), everyone put me at ease. Jaime, my hygienist, was great - friendly, and very easy to talk to. Dr. Patel is absolutely amazing! Friendly, very funny, and... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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08/26/2010
Fabulous Dentist and Clean, Beautiful Office!

Downtown Dental is a great dental office all around. I was a new patient and had a cleaning done this week. From the moment you walk in you know your in good hands. The office is bright, clean, and new with a convenient downtown location- right next to my office. During the cleaning, I got to look out the window at the skyline, another perk! My hygienist Barb was also great. She was easy to talk to and made me feel ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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08/18/2010
Great Dentist in the Loop

Dr. Patel is an excellent dentist. He is patient and thorough explaining his procedures. His office is convenient, top quality equipment, and has just been recently remolded/redecorated. He has all the latest in the dental profession, and prides himself with keeping intouch and on top of all new and innovative procedures in denistry. He is open to any constructive criticism you may have regarding his office and staff... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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08/14/2010
Downtown Dental

Dr. Patel and his staff are nothing but friendly and knowledgable. The office is warm and welcoming, and it made my experience a lot more comfortable. The dental hygienist, Monica and Jamie are just as great, they were very relatable and through the small conversations throughout the cleaning made time go by so much faster. They are well aware that their patients are also on a schedule, and the cleanings are d... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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08/01/2010
this dentist is a keeper

I've always been somewhat of a dental patient gypsie - trying a new place on for size every so often, but never fully committing to one. Then, about a year and a half ago, I found Dr. Patel at Downtown Dental. I had researched several dentists, including this office, and found that I had nothing to lose. In fact, I had much to gain. I came to this office for Invisalign treatment, which was the best decision I could'... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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07/21/2010
Knowledgeable and Informative Staff

I've been going to Downtown Dental for a few years now. From my very first appointment I knew I had made the right choice in switching from my other dentist. Since I started visiting Dr. Patel the office and staff has grown exponentially. Dr. Patel has both an Endodontist and Periodontist on staff so you don't have to make appointments elsewhere when you need root canals or gum surgery performed. You can have ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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07/07/2010
The best Dentist!

I just love this office! I stumbled up on Dr. Patel about 3 years ago, and have been going back ever since. Jamie is my hygenist and she is super sweet and very knowledgable. They always do the best to help you find ways to keep you ""out"" of their office outside of the checkups. Dr. Patel fitted me for a mouth guard for my grinding, and also floridex tooth paste to help with my wearing enamel. He is incredibly pe... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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07/06/2010
Outstanding Dental Practice in the Loop!

There's nothing negative that I can say about Downtown Dental. From your first step into the office until checking out, the staff is highly professional and extremely nice and personable. \r \r I've been coming to this practice for many years and have been seen by Dr. Patel, Dr. Davenport and Monicah the hygentist. Each of them are very attentive to your needs and make sure that you're comfortable with what they... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Downtown Dental

25 E Washington StChicagoIL 60602

(312) 782-8862

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Downtown Dental

25 E Washington StChicagoIL 60602

(312) 782-8862

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