It's widely known that people ...
It's widely known that people have more motivation to leave negative reviews then people do for good service. And common sense tells you no matter where you go, there are going to be mess ups & upset people. It happens at the best of hospitals and offices. Despite my knowledge of that, I admit I was a nervous wreck going here. I had to travel from the far northwest suburbs, away from my nice dentist offices I am used to because the government cut funding and I needed to get my tooth extracted and no one closer would do it for me. So already upset about that, the reviews on every website didn't help.
When I first called them, they got me in two days later.
Upon going in, I really didn't see how it was so dirty as other people have said. It's an older Chicago building. A good paint job could be had, but honestly this was nice compared to a dentist I even had out here. Inside the rooms, everything was bright and in their sterile packaging.
There were many people waiting, and it was a bit tough to get the staff to hand me a pencil to sign in, but that was it. They got me back pretty quick for an x-ray (First time I ever had one that circled around my head and take it, as opposed to taking a bunch of pictures)
Went back to the waiting room, and then was called in about 5 minutes later. What I realized is if you had an appointment, you did step in front of all the walk-ins.
Dr. W. and her two assistants that helped were beyond kind, and trying to put me at ease. The extraction was super fast and painless after the Novocaine shots. It took longer for her to ask me if there was a way I can find money for a root canal, because she didn't want me to just lose a tooth if I didn't have to. But until I get a job I couldn't, but I thought it was nice of her to try to explore that option with me first. Within an hour I was in and out with a package of gauze, instructions and pain medications. My train ride there was longer then that.
My experience was really good, and I wish more people would leave good comment so not everyone is scared away.