Dispatch Taxi Affiliation Inc
Left me stranded trying to get to Wrigley Field for Brad Paisley Concert. Left my car at a friend's house in the city. Dispatch told me 5 to 30 minutes for a pick up to Wrigley. After 35 minutes no cab, no call. I called and the dispatcher told me no one wanted to take the fare to Wrigley. Great why didn't you call back. He was too "busy" he said. Had to hop a bus and missed the first performer. Also, very rude on the phone.
06/05/2012Provided by Citysearch -
1. Worst company to deal with,fake promises and bad management.
2. Main goal to make money from their drivers no matter how.
3. You have 50% chance to get your cab on time because of the old fashion dispatch system they use.
4. it has been proven than dispatcher sell good orders to preferred drivers so do even think about working in that place.
5.All kind of problems with the credit cards,not authorized,double swips,theft...
6.Most their drivers are new, not enough experience like Flash or Yellow.
I really dont understand what the hell is going on with dispatch taxi . Thenew owner really suck they dont care about anyone they are rude and they call them self the king of the cab business Dispatch should of just stayed the Mom & Pops Taxi service. At least they cared about their drivers, employees and customers and we cant even cash our credit cards until 24hrs after now we have to wait another day for a check BOUNCED CHECKS NO MONEY !!!!!!!!!!!(wtf)And they call themselfs mulit millioniors yea ok !!! Slavery is over .More people need to go to the city this needs to stop
Angery F***** Driver!
Called this taxi service to take us to the el. They said they would be there within 20 mintues and they were there in 5. Iaccidentaly left my laptop in the taxi, and when I called they said the driver had found it and could drop it off at the house. Well, we were at the airport by then , so they said they'd hold it until we returned. A week later, they still had it. We were soooo happy!
02/24/2011Provided by Citysearch -
Called an was told 5-20 minutes for a cab. 30 minutes later I'm told the cab is outside. I go out, it's not there. I'm told the driver misheard the address and he will be to me in a minute. 15 minutes later the cab arrives. Worst service I've ever had. When I called their dispatch to tell them to cancel it due to this issue, the woman could not have cared less about losing the business. I am now more than 20 minutes late due to the incompetency of this service.
02/08/2011Provided by Citysearch -
I received a call at 7:30am that my cab had arrived. I went outside at 7:32 and was screamed at, practically accosted by the cab driver. He was upset that I wasn't already waiting outside for him. He threw my suitcase in the trunk and took off like a mad man. Drove like a complete maniac. He was incredibly rude and a terrible driver. I WILL NEVER USE THIS SERVICE AGAIN! Not to mention the fact that I wreak of smoke after being in the cab for 15 minutes.
12/07/2010Provided by Citysearch -
Tierra keeps stealing from the taxi drivers of Dispatch Taxi Affiliation. It is very cunning how she does it. She confuses the cabbie by having him start filling out his lease, and then goes on to helping other drivers. By the time she gets back to the first driver's transaction she doesn't give him credit for all the credit cards receipts that were processed and tells the cabbie he owes more money than he really does. Since time has passed between when the transaction was started - and then the credit card money is calculated into how much the driver owes for his lease it is easy for her to tell him the wrong amount. She figures the driver forgot how much the credit cards were really worth. She usually steals about 10 dollars on each transaction and has been doing this for over a year. Based on calculations and how many drivers she has been stealing from on a regular basis we figure she is stealing about $800.00 dollars a month from her own taxi drivers!!! Guess she needs money for pot and other drugs her and her sister do and sometimes does around the company building on elston. She has doen this to some drivers more than three times which is why we are finally writing this. If it happens one more time, then we will go to city hall and file a complaint against the company and demand money back. We have records of her transactions that have been thefts.