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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

Phone: (312) 573-5160

Brands
Ritz-Carlton
Payment method
cash, all major credit cards, diners club, discover, master card, amex, visa, carte blanche
Location
The Ritz-Carlton Chicago
Neighborhoods
Central Chicago, Near North Side, Streeterville
AKA

deca Restaurant + Bar located at The Ritz-Carlton, a Four Seasons hotel

The Carlton Club Spa

Deca

Deca Restaurant and Bar

Deca Restaurant + Bar Located At The Ritz Carlton, Chicago

The Ritz-Carlton Four Seasons

Deca Restaurant

Categories
Government Offices, Grocery Stores
Other Information

Parking: Valet

Wi-Fi: Paid, Free

Bike Parking: Yes

Attire: Dressy

Wheelchair Accessible: Yes

Takes Reservations: Yes

Outdoor Seating: No

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Reviews (2091)

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08/31/2010

Provided by Citysearch - 
Overall
Top notch service but the amenities are just a notch below

The service is top notch but several things bugged me which bring my rating to 4 out of a possible 5.

1. The valet is totally un-Ritz-like. If you stand there and wait for your car.... just listen to the conversations that go on. Very rude and unprofessional topics. Swear words and all.

Now I don't really care - usually. But NOT at a 5 star hotel and NOT at the Ritz. This should not be allowed from their staff.

2. Old and aging hotel. Not the newest and the ballrooms and restaurants show. They did renovate the entrance lobby and the big ballroom so who knows how it is now.... but when I visited last time, it was not impressive.

3. Bathrooms are lackluster. No separate showers. Only a bathtub with a shower curtain. Not acceptable for a 5 star chain.

06/14/2006

Provided by Citysearch - 
Overall
Great Afternoon experience

The best way I can describe afternoon tea at the Ritz - Luxurious, relaxing, delicious. The staff was friendly, welcoming and attentive. The area is spacious and comfortable which allows people to privately enjoy their afternoon tea. The only minor complaint is that the water fountain statue near my table was a little noisy. I am looking forward to my next visit!

07/19/2004

Provided by Citysearch - 
Overall
Wonderful!

I've stayed in this hotel several times when I visit Chicago - and it couldn't be a better location for shopping, dining, and nightlife! The staff is incredibly gracious and helpful.

04/29/2003

Provided by Citysearch - 
Overall
Great Hotel!

The Ritz-Carlton completely lived up to my expectations of a true luxury hotel: lovely accommodations; great service (concierge remembered my name); great food & great location.

07/26/2002

Provided by Citysearch - 
Overall
outstanding

The service makes the hotel outstanding. The people were so kind and helpful. The rooms are fabulous.

06/27/2002

Provided by Citysearch - 
Overall
Luxurious !!!!

As a frequent traveller, I'm use to great hotels, but this is among the two or three greatest in the world for luxury and attentiveness. It is comparable to the Dorchester in London and the Crillon in Paris. A step up from the Plaza in New York. I find no thing to criticize and everything to compliment. I'll return very soon - and every time I'm in Chicago!!

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