The Ritz-Carlton, Chicago
160 E Pearson St, Water Tower Place, Chicago, IL 60611
Phone: (312) 573-5160
deca Restaurant + Bar located at The Ritz-Carlton, a Four Seasons hotel
The Carlton Club Spa
Deca Restaurant and Bar
Deca Restaurant + Bar Located At The Ritz Carlton, Chicago
The Ritz-Carlton Four Seasons
Wi-Fi: Paid, Free
Bike Parking: Yes
Wheelchair Accessible: Yes
Takes Reservations: Yes
Outdoor Seating: No
08/31/2010Provided by Citysearch -
The service is top notch but several things bugged me which bring my rating to 4 out of a possible 5.
1. The valet is totally un-Ritz-like. If you stand there and wait for your car.... just listen to the conversations that go on. Very rude and unprofessional topics. Swear words and all.
Now I don't really care - usually. But NOT at a 5 star hotel and NOT at the Ritz. This should not be allowed from their staff.
2. Old and aging hotel. Not the newest and the ballrooms and restaurants show. They did renovate the entrance lobby and the big ballroom so who knows how it is now.... but when I visited last time, it was not impressive.
3. Bathrooms are lackluster. No separate showers. Only a bathtub with a shower curtain. Not acceptable for a 5 star chain.
06/14/2006Provided by Citysearch -
The best way I can describe afternoon tea at the Ritz - Luxurious, relaxing, delicious. The staff was friendly, welcoming and attentive. The area is spacious and comfortable which allows people to privately enjoy their afternoon tea. The only minor complaint is that the water fountain statue near my table was a little noisy. I am looking forward to my next visit!
06/27/2002Provided by Citysearch -
As a frequent traveller, I'm use to great hotels, but this is among the two or three greatest in the world for luxury and attentiveness. It is comparable to the Dorchester in London and the Crillon in Paris. A step up from the Plaza in New York. I find no thing to criticize and everything to compliment. I'll return very soon - and every time I'm in Chicago!!