When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.
When responding to a negative review, be professional, understand the customer's concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.
All responses must comply with the YP.com
Terms of Service
and Use.
Children 18 and younger stay free when they share the same room as their parents or grandparents when paying eligible rates and when no additional bedding is required.