I went to Jims academy and was impressed with what I saw so I signed my dog up for the 2 week boot camp program. I have a giant schnauzer, he was 4 months old. Once a giant schnauzers ears are cropped, they have to be taped up until the puppies adult teeth grow in. When I dropped my puppy off, the first thing I told these people was if my dogs ear tape falls off to IMMEDIATELY call me. A week goes by and finally I get to go in and start training with my dog. Jim gets my dog out...my puppy looks miserable...is dirty as all hell..AND his ears are flopped over and not taped. I immediately got upset and said what the h***....I told Jim that I told his staff to immediately call me if the ears tape fell off and he responds with "Well they only fell off yesterday, and they smelled bad, and I really dont think its a good idea to have them taped like that all the time they need some air." Uhm no...I have an AKC registered breeder who knows what hes doing, last time I checked, Jim wasn't breeding giant schnauzers. I told Jim "No, his ears need to immediately be retaped and my that my breeder is in Yorkville." I am clearly upset because this idiot thinks that he knows what good for MY dog when he clearly doesnt. I tell one of the girls that works there that my dog is still AKC registered to my breeder and if I bring my dog to him like this looking like hes been not taken care of for a week that he'd be appalled and take my puppy away from me...well the girl goes to talk to him and idiot Jim clearly didn't notice me standing in the doorway when he said "Well I don't give a F*** if her dog gets taken away..." so he has the girl call a local vet who will tape the ears tomorrow morning. My dog looks miserable, looks like s***, and was NOT taken care of like I had TOLD them he needed to be. Did my dog learn a new trick? Yeah he did....but he was NOT under any circumstances taken care of by this pathetic excuse of a canine academy. If you love your dog...you're better off bringing him else where.