2535 N California Ave, Chicago, IL 60647
Phone: (773) 289-3888
Bike Parking: Yes
Wheelchair Accessible: Yes
Cuisines: Mediterranean, Caterers, Italian, European, Continental
Alcohol: Full Bar
Takes Reservations: Yes
Outdoor Seating: Yes
Price Range : Average
10/24/2010Provided by Citysearch -
I have never before been moved to write a review. This was my worst restaurant experience ever. They are snotty, impolite, crude people. Food was served with a thick black human hair in it. When mentioned to the management, she said,""it's not our fault"". Well, neither I nor my table guests have black hair.
When we asked for the bill to be split between two couples, she said in a very snotty way, we don't do that, you have to figure it out and do it your self. Then she proceeded to insult us with a verbal attack which we just had to walk away from, in fear of being physically attacked.
Notice that all of the good reviews were made years ago.
08/11/2008Provided by Citysearch -
The wife of the owner is rude and demanding. Should have known when making the reservation that this would be a bad experience. We went for a birthday dinner. She wanted the party of 8 -10 people to have decided what their menu choices were prior to coming to the restaurant. Who has ever heard of such a thing? When one goes to a dining facility and receives their menu and hears the specials is when one decides on their order.
When she was asked about using credit cards to pay the bill she made a scene in front of the birthday girl/ host. She was complaining that it would take too long to run two different amounts on 2 cards. Huh? How much longer could it possibly take ? 20 seconds at most?
Our waiter was as nice and accomodating as he could be with such a demanding owner. The food was average to good but not worth the hassle of putting up with such rudeness. It's a shame. She left a bad impression on everyone in our party and most of us are local and could potentially be regulars. I guess getting guests in and out and turning tables is more important than customer service. Will not be returning.
05/09/2008Provided by Citysearch -
This was once an inviting neighborhood place with decent food and good service. After dining at Buona Terra for over five years, I find that the new staff is wholly indifferent to the needs or desires of diners. The wait staff carried forward from the glory days remains as great as ever, but they cannot make up for the disdain dished out by the newcomers. After several meals in a row tainted by snottiness, I see no reason to hope that Buona Terra will return to its former, friendly self. Ciao.
08/23/2006Provided by Citysearch -
A nice casual restaurant in Logan Square, fresh calamari. The Linguini with Clams in White Sauce is delicous. I've had these dishes a couple of times and it's to die for. Also, don't forget to try the garlic & olive sauce/dipping provided with bread while waiting for dinner. You can also ask for some when you order out too. I can't wait to go back, in the summer you can sit outside.
11/10/2005Provided by Citysearch -
The husband and wife team make you feel like family. The service is excellent. Our favorite waiter is Juan. He knows what you want and brings it promptly. We have also had some of the other wait staff and they all are very knowledgable about all the items on the menu. The quality of the food is excellent. There is always a fish entree on the specials of the night menu. We are southsiders and try to get there at least once a week.