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Bittersweet Pastry Shop & Cafe

CLOSED NOW

Today7:00 am - 7:00 pm

Tomorrow7:00 am - 7:00 pm

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Business Details

Hours:

Regular Hours

Tue - Fri7:00 am - 7:00 pm

Sat8:00 am - 7:00 pm

Sun8:00 am - 6:00 pm

Payment method:
master card, visa
AKA:

Bittersweet Pastry Shop and Cafe

Categories:
Bakeries, Ice Cream & Frozen Desserts, Breakfast, Brunch & Lunch Restaurants, Restaurants

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03/28/2013

What a huge bakery! I ordered a block forest cake for my sister birthday. It was very colorful and yummy. It was delicious. Our family and friends loved it. I highly recommended. Thank you so much!

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11/20/2012
Mrs

I couldn't find anything from any Bakery that could compare to Bittersweet's scrumptious Pumpkin Cheesecake! ! Ok last year must admit I found something more than comparable in the burbs at Marriano's in Arlington Heights! So this year that was to be not only Thanksgiving dessert for two but our 32nd anniversary! Well Marriano's supplier closed, and thank God for Bittersweet they can always come through.

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06/30/2011
A beautiful and tasteful creation!

Last week was our 25th wedding anniversary; I had placed an order with another bakery I had used for 23 years. Saturday morning that bakery called and said they had dropped the cake and wouldn't be able to replace it. \r \r I called my son, Eric, whose girlfriend Lisa, uses Bittersweet frequently. He made a 3 way conference call to the owner who promised that by 5PM I would have an anniversary cake. \r \r She... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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04/14/2011
Bittersweet is great treat!

I'm finding some of the negative reviews of Bittersweet---at least with regards to the bakery goods--- to be quite off the mark. Bittersweet is one of those small bakery/cafe's that make you feel as though you've just walked into Willie Wonka's Chocolate Factory! There are just so many different, decadent treats to choose from! We got our wedding cake from Bittersweet---and guests still comment about how fresh an... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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09/21/2010
Bitterseet Bakery and Cafe dissappoints

This cafe/ bakery is very clean and pleasing to the eye, however we went there for dinner and ordered a roast beef sandwich and they substituded the multigrain bread that was supposed to be served in with day old white bread without even a word or choice in the matter. For a bakery that is really bad, we had high expectations. Won't go back

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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02/29/2008
Avoid the French Macaroons!

After spending the last few years living in London and becoming addicted to the macaroons in the London branches of Laduree and La Maison du Chocolat and the numerous patisseries that sell them in Paris, I decided to look for them upon my move to Chicago. I tried them at Bittersweet and they were the WORST macaroons I have ever had. I also tried some of their tarts. awful! They need to send their pastry chefs to ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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09/25/2007
NOT recommended for cakes

I ordered a birthday cake here and I agree while the cake was very pretty on the outside, it was very dry and tasteless on the inside. The icing tasted like paste, it had no flavor. The chocolate cake was dry and not enjoyable. I asked for fresh strawberries on the inside of the cake and I was disappointed when I got little chunks of strawberries in the strawberry gel, exactly what I didn't want. We ended up throwin... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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08/29/2007
, florist, etc.) but when we received a peach tart from Bittersweet, i found my new sweet supplier..

Suburb to city without recommended sources, (dry cleaner, florist, etc.) but when we received a peach tart from Bittersweet..i found my new sweet supplier...since that first tart, i have ordered over the phone and in person , pastries for all occasions...the wait staff is very knowledgeble and always come up (patiently) with good ideas when i start to hem and haw over decisions...to my great joy they even serve in a ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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08/06/2007
Dissappointing

Cake was beautiful at first glance but after specifiying that I was looking for a dark chocolate cake with dark chocolate frosting, I learned that they have to coat the cake with some gooey white stuff in before adding the dark chocolate ganache icing and the white showed through the icing. Plus the cake was very dry and tasteless. The dark chocolate filling between the layers was pretty good but not worth the effo... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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07/31/2007
Numerous guests said it was the best cake they?ve ever had

Everything from the tasting to the last bite went really well. We had a quick scare when they called us to tell us the original icing we had was having a problem, but they sorted things out and it looked perfect when it arrived. We requested a slightly different cake with a light yellow (I forget the name?wife would know) cake on top and a cheese cake layered under. We had numerous people tell us it was the best c... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Bittersweet Pastry Shop & Cafe

1114 W Belmont AveChicagoIL 60657

(773) 929-1100

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Bittersweet Pastry Shop & Cafe

1114 W Belmont AveChicagoIL 60657

(773) 929-1100

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