01/22/2010Provided by Citysearch -
A treat for my best friend and I. After a most stressful day, we were looking forward to the HK Cosmo and Hibiscus martinis. We were seated and were made to wait for over 15 minutes before a very new manager came over to take our drinks order. We waited some more and our server still didn't appear. Luckily, another server, Matt, took pity on us and took our order. Finally, our server arrived to introduce himself. Joe more than redeemed BB in our eyes. He took ownership of the situation and made sure we were happy.