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Better Business Bureau

CLOSED NOW

Today8:00 am - 5:00 pm

TomorrowClosed

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Business Details

Start With Trust
Social Links:
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Hours:

Regular Hours

Mon - Fri8:00 am - 5:00 pm

Sat - SunClosed

General Info:
The Better Business Bureau of Chicago & Northern Illinios has a vision of creating an ethical marketplace where buyers and sellers can trust each other. Our mission is to be te leader in advancing marketplace trust and we accomplish this by: ? Creating a community of trustworthy businesses ? Setting standards for marketplace trust ? Encouraging and supporting best practices ? Celebrating marketplace role models, and; ? Denouncing substandard marketplace behavior BBB ensures that high standards for trust are set and maintained. We exist so consumers and businesses alike have an unbiased source to guide them on matters of trust. We provide educational information and expert advice that is free of charge and easily accessible. BBB Accreditation is an honor ? and not every company is eligible. Businesses that meet our high standards are invited to join BBB. Businesses meeting BBB standards are presented to local Boards of Directors (or designees) for review and acceptance as a BBB Accredited Business. BBB is the resource to turn to for objective, unbiased information on businesses. Our network of national and local BBB operations allows us to monitor and take action on thousands of business issues affecting consumers at any given time. BBB is your key adviser, most reliable evaluator and most objective expert on the topic of trust in the marketplace. For more info please visit our website or call us today!
Services/Products:
Accredited
Location:
330 North Wabash
Category:
Business & Trade Organizations

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08/01/2010
THE BBB IS THE MOST HONORABLE PLACE

The hallmark of the Better Business Bureau is to provide unbiased, fair decisions concerning commerce complaints. \r \r If a complaining consumer contacts only Yelp and other less than credulous places, I can only assume that they are withholding details that will make them appear incredulous.\r \r Reviewers should visit BBB ratings and inquire of Angie's List. They will discover a more balanced portrait of good ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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06/20/2010
Useless Waste of Time

I tried using the BBB to force an auto repair shop to honor their warranty. No luck. The BBB is a business advocate, not a consumer advocate. Businesses pay the BBB for their listing. Therefore the BBB is useless and inconsequential when it comes to assisting the consumer when the consumer has been ripped off. The BBB “report card” grade you see on various websites is, in all actuality, pointless. Also using th... view more

Was this review helpful?Yes No|Flag Abuse
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
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Better Business Bureau

330 N Wabash AveChicagoIL 60611

(312) 832-0500

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Better Business Bureau

330 N Wabash AveChicagoIL 60611

(312) 832-0500

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