A-American Custom Flooring

There's no place quite like A-American Flooring. First off, it offers the best prices, and then there's the staff who truly know their craft. I've sought their advice on numerous new flooring trends and have always been impressed with this store. I can honestly say there's no other place in Chicago that matches their advice, selection, and pricing. Highly recommended.

Pretty sure this place is a front. I recently had a huge job to complete (bathroom, two living rooms, bedroom, hall, and laundry room) and was told to check this place out for floor samples. It was close by, too, so I walked over with my two little kids. Despite the fact that I made eye contact with two people at the front desk, not one person greeted us. We walked into one of the show rooms to check out porcelain tile and other options for radiant-heated floors and- after we were looked at samples for about ten minutes- the lights went out and I heard the click of the front door.



"Uh, hello?" I called back to the front desk.



"Oh. Sorry. Didn't know anyone was here," said the guy WHO SAW ME WALK THROUGH THE DOOR WITH A TWO YEAR-OLD AND A BABY. He told me they were closing (really?) and I'd have to come back another time. I asked about their hours. He vaguely told me.



For some reason, I came back again (after calling ahead for hours) and had to beg someone to check prices for me. Dude seriously huffed about walking to and from the showroom floor to the computer for three different tiles. I asked for advice on different materials, etc., and told the guy I needed to complete a 25k job- any help would be greatly appreciated. He truly couldn't have cared less.



And, between the time I had given the style number to my contractor and when he called to place an order, the prices had changed on the tile I wanted.



We ordered from someplace else.



It must be hard to run a flooring business when people are rarely allowed to purchase the flooring.