I ordered my food, and the man who waited on me was so pleasant; what a pleasure for a change. I ordered the new chicken, bacon, bbq sandwich, but told him I wanted on chicken, bacon, 2 thin slices of tomato, and toast it; no other sauces or dressings on it. He laughed, I told him I knew I was weird, he agreed in a very pleasant and fun way, and made my sandwich perfectly. I ordered a peanut butter cookie that was mistakenly left out of my bag. I called there when I got home, spoke to him, and he again very pleasantly took my name, apologized for the error, and said it would be there for me when I wanted to pick it up. I'm so tired of rude, inept, discourteous fast food workers that I barely go to them anymore. I will go back to that Subway!
We made the mistake of getting in the Drive-Thru line late one Friday night. We didn't realize that it was a mistake until 10 minutes later when the line had not moved. Unfortunately for us - we were blocked in; With the building on one side and parked cars on the other, a car in front of us and a car in back we had no escape. 45 minutes later as we finally neared the window we commented to the cashier about the long wait - her answer? "We make each order fresh as you get to the window" a reasonable answer in theory, but FORTY-FIVE MINUTES for 3 shakes and 3 hot dogs!!!! Food was good but not worth even half the wait. Shake was a little thin but 50 flavors makes up for that.
After a very long and stressfull morning at Children's Hospital, my sister, 5 yr old son, and I strolled into your restaurant. We had never dined there before, and it was obvious. Rosi called us up and very eagerly advised us on how to order, and what each menu item was. She was very knowledgeable about your healthy ingredients. When we pulled out our wallets to pay, Rosi said " It's on me, just tell us what you think." Well Rosi, not only was your food delicious, and we would dine again, but you made the experience a memorable one that I've shared with family and friends. Thank you for shining on our day.