I called Glass America on a Tuesday to have my windshield replaced. A representative took down my information and told me that someone would call me later that day to confirm my appointment for Wednesday. Sure enough, they confirmed my appointment and told me someone would call me on Wednesday with the time they would come to my job to replace my car window. This great guy called, he was so friendly and told me he would be at the job around 2 to 3 PM. I told him no problem but I had to leave work to go golfing at 4 PM. Well, because they prefer the car sits for an hour before driving it, he came early. I told him he didn't have to and we could rescheduled and he said "no problem, I'll be there in plenty of time." He was extremely nice. I wrote out my check and went back to work once I showed him where my car was and he was probably here no more than 30 minutes! Excellent service, great customer service and it's nice to have a friendly person come out to do the work! I would recommend Glass America to anyone!!!!
When it was time for me to turn in my leased Cadillac, the dealership wanted to charge me over one thousand dollars for some minor damages to my car…
3119 W Columbus AveChicago, IL 60652
Really great experience with this company. They quoted me a price that was almost $100 less than any other quote I'd received, had no problem with meeting me at work, and the job they did was exceptional. It was raining the morning the windshield was to be installed so the tech called to let me know he was still planning on coming out just in case the rain might let up ... thankfully he arrived between rain storms and installed the windshield in less than 30 minutes.. just 5 minutes before a huge thunderstorm started up. I was terrified that there would be leaks since he had replaced the windshield so quickly only minutes before, but everything was perfect! I will DEFINITELY use this company again if I ever need anything repared.
I recently had an incident with my vehicle and after some negative experiences with other glass repair companies in Hartford like Safelite, I tried Glass America and could not have been more pleased with the service and workmanship. The folks at the Hartford Glass America (which was located in East Hartford) were so easy to work with, incredibly professional and did a great job in getting my repair done quickly. Having had negative experiences with the Safelite and Glass Doctor locations in Hartford, working with the folks at Glass America was a exceptional experience. I would highly recommend the Glass America in Hartford to anyone needing service!