I am very satisfied with my purchase experience and the treatment I received @ Grossinger City yesterday purchasing a new Chevy Spark. My salesperson, Max Ryabchun, was not pushy, but rather friendly, considerate, personable, helpful, and very knowledgeable. The other staff I interfaced with (sales manager and finance manager) also went out of their way to make sure I was completely happy. I wasn't expecting to buy a vehicle as I was with a friend getting an oil change on his Sonic. So while we waited I decided to look at the Sonic and the Spark. I wanted to trade in my Fiat stick shift. I decided on a 2015 Spark for several reasons: great price, Spark is similar to a Fiat...a little bigger, very good accelleration; convenience of 4 doors, but with a hidden, sleek design on the back side doors. It is also a fun drive. I have purchased many cars over the years so I know how awful the experience can be and this was good. Ask for Max!
HONEST, QUICK, AND PRICED RIGHT!!! I needed new brakes. I thought it would possibly be front and rear. Based on past experiences at other shops I was expecting a $400+ job. When I got to the shop John came out to me, and took a quick look at my brakes. He quickly assessed that my front brakes needed new pads & rotors which had me thinking $$$. He made a quick phone call to a supplier, and quoted $240 for my car! That's a great price for that kind of work! I was so relived that I asked him to add an oil change in the process. I took it in at 10am, he said he'd have it done by 1:30pm. Sure enough, he called me at 1:30 all ready to go! PS: He could have told me the rear brakes were bad too, but he was honest. He told me they have at least another six months before needing knew pads! THANKS!!!!
Factory Muffler is a stress free place for any repair needed on your car. Aviv and his crew are great! I have been getting my cars serviced at Factory Muffler for many years and they have never ripped me off and have always done a great job at a resonable price, in fact I travel many miles because I know I can trust them. There have been times I have witnessed an opprotunity for Aviv to take advantage of someone who does not know about cars but he never did. I respect and admire honesty and I will always be a loyal customer to Factory Muffler. Do yourself a favor and bring your car to this place for any and all service work. You will be happy you have found someone you can trust, who wont rip you off not to mention the quality work.