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Floyd's Truck Center, Inc.

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Business Details

6

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

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Brands:
Freightliner Trucks
Neighborhood:
South Cheyenne
Categories:
New Car Dealers, New Truck Dealers, Truck Service & Repair, Truck Equipment & Parts, Auto Repair & Service

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Reviews

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01/10/2015

Overall
BIG MISTAKE COMING HERE!

The WORST SERVICE of ANY Freightliner dealer I have been to! 3 weeks at a hotel waiting for them to replace injectors TWICE and replace a couple parts in the rear end! No matter what you need fixed, it will take a week! POOR COMMUNICATION from service Mgr. If possible, go to Denver instead! ANY PLACE BUT HERE!

08/15/2014

Overall
Horrible Service

Had my truck in for A/C repair which falls under warranty. First, they have a two hour express service guarantee which they charge for. Never heard from anyone from Floyd's about my truck. I had to keep going to them and asking. First it was awaiting a part from their parts room. Then it was waiting for billing authorization from my company. Its warranty work! Then it was they don't have part in stock, which makes them the only dealership in the country to not have it as it is not uncommon for this particular part to fail. I feel as though this is just a shakedown operation.

12/06/2012

Overall
I have been to a fair number o...

I have been to a fair number of dealership's and Floyd's has a really nice set up. They are clean and polite, They are honest and every one seem's to be smiling. Their Driver's lounge is the nicest I have seen. When I am there I always feel like the service manager listen's to what I have to say and that counts for alot.

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Floyd's Truck Center, Inc.

221 E 1st StCheyenneWY 82007

(307) 638-3911

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Floyd's Truck Center, Inc.

221 E 1st StCheyenneWY 82007

(307) 638-3911

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