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Westchester Animal Clinic

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Business Details

43

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

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Categories:
Veterinary Clinics & Hospitals, Pet Services, Veterinarians, Veterinarian Emergency Services, Pet Specialty Services, Veterinary Specialty Services, Veterinary Labs

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01/20/2016

My mother and I have been clients of Dr Reed for several years and they were decent till recently. We had adopted one of Dr Reeds potcake dogs the most loveable animal we have ever had last year we found out he had diabetes so we started insulin as we were told. A year later we findout he's having renal failure after we call up the vets office and were told to starve a diabetic dog till they reopened Monday and this was on saturday. Well unfortunately he didn't make it we had to bring ...view morehim to pnc in Westville found out a lot about our loving potcake we were never told but it was way to late we had to put him to sleep...so I will never return to this office for their services again nor will I ever tell someone to take there beloved pet there take ur pet to someone who hires people who care and cares himself..view less

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09/25/2015

The front desk staff is terribly rude. I signed in and waited fir the 4 ladies sitting at the desk toaacknowledge me. They all saw me. I finally said excuse me how long is the wait. They sighed and said "will call you when we're ready." I feel like their customer service training was modeled after the "soup Nazi" on Seinfeld.

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07/08/2015

Dr. Reed is excellent. But I don't think he knows how rude some of his staff are. And this is my experience over 10 years. Some of the staff like the actual hands on people are wonderful. It's the rude , uncompassionate, b@&8hies behind the counter that r the problem.

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06/13/2015

Dr Reed has taken care of all my pets from my dogs to my birds and reptile's I could not ask for a better vet ty for all ways being there

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11/27/2014

Dr.Reed is an amazing and caring vet!!I take all my birds to him-he treated my duck many times.He was compassionate and wasn't in a big rush.I was forced to take my bird to another clinic when he was on vacation and it was way over priced!!Dr.Reed doesn't overcharge..The staff has always been very efficient and polite..

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05/12/2014
horrible office

The front desk lady is rude and heartless!!! Hand my sisters cat to her in a plastic bag in the waiting room. They killed her cat!!! Beware!

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12/04/2013
HORRIBLE

DO NOT GO THERE!!!! They are HORRIBLE!! Our 2 1/2 yr old dog passed away and we took her there at 7:30am we had to sit in the car with her till 8 until they opened! Then they finally take her from us and told us they would cremate her for us and we'd get her back in a nice box. So a couple weeks pass and no call, so I called them and they tell me that they group cremated her and we won't get her back! WHAT?! I said who signed that paper work cause I didn't?! She said it was over the ph...view moreone!! I said WHAT! We were there in your office!! So how was it over the phone when we were there!?! She said she didn't know! I asked for the owner or highest person to call me 3x and no one has called me back. They will NEVER EVER get our business and I HOPE they DON'T get YOURS!view less

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11/18/2013

Dr. Reed and everyone at Westchester Animal Clinic are wonderful. My puppy was just neutered there and he did great!! They were kind and called me to tell me how he was doing. Sometimes there is a wait in the office or on the phone but that is because they never rush their customers. The whole staff genuinely love animals and it shows!! I highly recommend WAC!!

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03/23/2013
Excellent care

I am very pleased with the care my dogs have received. My dog passed away in August and the whole staff was so kind. The doctor even sent us a small keepsake plaque with a nice verse and our dog's name on it. The prices are very reasonable, no visit charges if you get vaccines. I don't think its fair to expect a discount just because you're having hard times. His prices are already the lowest I've ever seen at a vet, and he has to collect money in order to stay in business. I'm sure lo...view morets of people could ask for that, and there's no way they can afford to do that for everyone. He has given excellent care to our new puppy, and never do they try to rip us off. Always very nice and reasonable.view less

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11/05/2011
That is so terrible that they ...

That is so terrible that they did that to you!!! Them poor dogs of yours. Honestly, I probably would have acted the same way!!! I took my cat in for a nuetering operation and it was supposed to be free, because I adopted him from the Porter County Animal Shelter. And they charged me anyway. Well I confronted them about it so they did give me a credit which was fine, but they treated him ear mites without telling me. But they did not treat him for his wheezing coughs and sneezes when I ...view morespecifically asked them to do so. So I had to take him all the way back there for a check up and to pick up more medicine. Well just yesterday I had to get more medicine because he is still very sick. But I told them I could afford another check up at the time that I just needed the medicine and the girl was kind of snippy. She told mat I can just pick up the medicine only once and if it still not better, then he has to have a check up. If that is the case I'm going back to Arbor View in Valparaiso. they always have told what they were going to do before they did it, because they understood that everyone is going through hard times. I'm sorry that you went through all that crap.view less

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Westchester Animal Clinic

55 E US Highway 20ChestertonIN 46304

(219) 926-1194

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Westchester Animal Clinic

55 E US Highway 20ChestertonIN 46304

(219) 926-1194

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