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BY
Brandi Y.

05/26/2017

Overall
Atmosphere
Food
Service

AVOID AT ALL COST !!!!!I pulled up through the drive-thru the girl on the speakerphone sounded like it killed her to take my order and she absolutely dreaded dealing with another customer my gut feeling was to pull out and leave right then and there and go somewhere else but we've been going here so long I thought it was just a fluke and possibly she had a bad day everyone does now and then when we got up to the window she was not polite at all and there was a young man also working up front with her who was extremely unpleasant and by unpleasant I mean they both were rolling their eyes and sighing never said hello or have a good day or thank you she open the window looked at me then slammed it walked back to see if the dinner box was ready it was not I sat there for about 5 minutes at this time I could hear another customer ordering over the speaker and when she was ordering her child was screaming and crying in the car because she was hungry the two employees proceeded to shake their heads hold the speaker phones on their ears roll their eyes and stomp their feet I couldn't believe it I have a small boy myself just three years old and he was in the truck with me I was sick to my stomach and to top it all off when we finally got our food he shoved it out the window did not say have a nice day or anything just looked disgusted so I proceeded to open the dinner box after driving down the road a little bit because my son was hungry and did not want to wait till we got home and when I did what a great surprise inside they had thrown the food all about fries everywhere and on top of it there was a barbecue sauce completely smashed and opened all over the burger boxes fries and chicken nugget box what a mess I was so angry I threw all the food away and we went elsewhere for dinner I only spent a measly $12 on a dinner box and large sweet tea it was quite literally the worst $12 I have ever spent in my entire life it is so unsettling these people prepare our family's food

Details

Phone: (440) 729-0599

Address: 8329 Mayfield Rd, Chesterland, OH 44026

Website: http://www.mcdonalds.com/

More Info

General Info
We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Services/Products
DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
Payment method
amex, discover, master card, visa, cash
Price Range
$
Categories
Other Information

Drive Through: No

Cuisines: Yogurt, Burgers, American, Sandwiches, Hot Dogs, Fast Food, Ice Cream, Healthy, Diner, Cafe, Omelets

Price Range : Below Average

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