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(757) 382-7768Visit WebsiteMap & Directions473 Kempsville Rd Ste 101-102Chesapeake, VA 23320Write a Review

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General Info
Providence Computers was established in 1987 by Mike Karslake to provide affordable IT services to homes and businesses in the Tidewater area. Providence Computers provides a variety of services including: Desktop and Laptop Repairs Virus & spyware removal Data recovery. Power Jack and LCD Screen replacements Hardware and software installations and upgrades Windows optimization and clean up Data backup to DVD, Flash Drive, or Hard Drive Wired or wireless networking for home or business Windows and Linux Server support and installations Onsite service to your home or business
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Brands
Novell, Sprint, amd, upgrades
Payment method
discover, mastercard, all major credit cards, amex, check, debit, visa
Location
Located on Kempsville Road in Chesapeake at the Greentree Shops corner behind Wawa and next to Walmart.
Neighborhoods
Washington, Chesapeake Place
Amenities
Coffee and Donuts and friendly customer service!
Languages
English, Spanish
Associations
Business Networks International (BNI), The Trusted Compass, Retail Alliance
Categories
Other Information

Parking: Free

Bike Parking: Yes

Price Range : Average

Wheelchair Accessible: Yes

Reviews

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cathy

04/23/2011

Overall
After 5 days in the shop for "...

After 5 days in the shop for "blue screen of death," computer not ready even though I was called that the unit was repaired. Cover had not even been removed as the interior components were covered with dust and not disturbed. Was told repeatedly that the unit was repaired and running well, but it could not even load the updates that were scheduled. After 3 hours of it running "Stage 3 of 3: 0% installed," they shut it down, citing that it may take hours to update. They will address the "blue screen" issues after the updates are installed. What have they been doing for 5 days? The answer is obvious: NOTHING and would have let me walk out with a non-functioning computer and paying them for the service. UNBELIEVABLE!

Details

Phone: (757) 382-7768

Address: 473 Kempsville Rd Ste 101-102, Chesapeake, VA 23320

Website: http://www.providencecomputers.com

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