I brought in my car two weeks to the service department after my right rear tire took a nail. I arrived, explained the situation and the Service Advisor looked, took the car and had it fixed. I was in and out in 20 minutes. No appointment, no charge, not spending 3-4 hours waiting to be serviced since it was a Saturday and no excuse of not taking care of a potential situation where it could have blown or worse left me stranded or in a car accident. Well today, I noticed what I thought was gum on that tire that was fixed. To my surprise, the material to fix the nail hole had oozed out. So today I took it over to the Service department and again the same great service and even an apology for the need of the rework versus saying it was the material, wear and tear etc. The rep accepted and the problem fixed!!! Great job and highly recommend.
3400 Western Branch BlvdChesapeake, VA 23321
From Business: First Team Toyota is an automobile dealership that features a selection of new and pre-owned cars, trucks, vans and sport utility vehicles. Its Toyota models includ…
Hannah was by far the best sales person Ive ever dealt with in the auto business EVER!!!! She worked on my deal a day and half just to get me in a vehicle of my choice, even with in my budget. She was honest& kind from the time I met her until the long drawn out deal was done! Ive been through some hell purchasing vehicles in my past ,but Hannah& Great Bridge Auto Sales made it happen! I would definitely recommend anyone I know to go see Hannah when hey are in the market for a vehicle, She WILL get it done no matter how long it takes!!! Thanks for keeping it real , a great quality to have in the auto buisness
Today was our second time coming to the dealership and the experience was outstanding once again. Ryan( sells man) was not pushy at all, he listen and pay attention to everything we said. Let us test drive the cars we were interested in and gave the us the news of us being new owners of our Jeep Commander. The manager Brian, also, exceptional service. Did all the paperwork accurately and was super friendly! He made us feel very welcome here. We are beyond happy with Great Bridge Auto Sales and we will suggested our friends and family to come here to buy a car.