Donna and Casey (RV service Mgrs) and Chris (the RV technician who FIXED my motorhome) were GREAT!! I sort of hate that California word "Awesome" - but this service department was indeed ... dare I say it ... awesome. Background - My RV broke down on the road late one afternoon - while I was on a 4 month vacation - I called Coach-Net roadside services who found Awesome RV (AKA Uhlman RV in Chehalis WA until a couple of months ago - name change) - who got me in the very next morning. They diagnosed the problem, got the part (identical match) and had me on the road in 5 hours. Super customer service!! Super technical work. Everything is working fine. Five stars for customer service - five stars for technical excellence. I will come back to this business in the future.
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Last August I took my fifth wheel in for repairs after it came unhitched from my truck. The side was munched pretty bad and the front had visual damage from the rails of the pick-up. They tore in to the damage right away and found that it had considerable structural damage on one side. Their service manager Jim Jussila, treated us so well keeping us updated on the work and included photos of the work in progress through e-mail. We live an hour and a half from the shop so it kept us from having to travel. It is sure great to have a business you can get REAL customer service from and EXCELLENT employees that care about the customer. I have recommended them twice since and if we do need some work done, they will be doing it.
Great Service-I've been a customer since 2007 when they did some emergency repairs on my pick up camper. After that it was my fifth wheel for both routine maintenance and to fix problems. The biggest job was fiberglass repair on the side and a new roof- both needed after I wrapped the trailer around a tree. We've been living in the trailer for 18 months since that job and everything has held up fine. They have always done great work, price has always been at or below estimate, and the work has been done when they said it would be. I'll continue to be a customer.