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Carpet Factory Outlet

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Business Details


Regular Hours

Mon-Fri Weekdays;Open Sundays;Open Saturdays

Extra Phones:

Phone: (716) 668-2986

Fax Number: (716) 668-2986

TollFree: (800) 668-5518

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Carpet & Rug Dealers, Carpet & Rug Pads, Linings & Accessories, Floor Materials, Floor Materials-Wholesale & Manufacturers, Linoleum

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I have had the worst experience dealing with this place and my carpeting is still not even installed yet. Now that i've read others posts about their work i'm worried to even have it installed at all. When I walked in the store i was met by a man named Ron who has turned out to be an absolute nightmare. The whole time I was shopping I couldn't get two words in without him talking over me and just being plain rude. I ... view more

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I would honestly rate them a zero! They have no communication skills! The manager does not call back when he suppose to. They also do not care how they leave your house. The installers showed up this am. Ripped out all my carpets (only 2 useable rooms left in house) and then told us we needed to apply kilz. The installers said that there are teams that work late and someone could come back tonight. So they left with ... view more

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STAY AWAY!!!An agreement was made to install 6 rooms,a hallway and a stairway in my home with carpet on may 21st.The manager called 3 days in advance to tell me the carpet was in and for me to clear out the rooms.We ordered brown for the downstairs 2 rooms and green for the upstairs,which is on the invoice.They arrived that morning.They ripped out all of the old carpet and cut it up as specified in the contract,but f... view more

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Carpet Factory Outlet

2262 Union RdCheektowagaNY 14227

(716) 668-5507

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Carpet Factory Outlet

2262 Union RdCheektowagaNY 14227

(716) 668-5507

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