My first instinct is to not respond to any negative comments; however, recently a client pointed out to me that we should respond because a lot of great people may not come to Spa Morrell and miss the best spa experience in town. I was so glad to hear clients ask me about any negative comments on this site. I have 2 words to describe the negative comments: OLD EMPLOYEES. (Who were let go from our facility) Spa Morrell is a customer service based company that cares about your spa experience, most importantly we want you to come back every chance you get to pamper yourself. If at any time you feel like you did not get the spa experience you expected, it is important you let us know. I would like to say, as the manager, if you are unhappy with your experience or how you are treated at our facility you WILL get your money back. The staff cares about how you are treated and are very attentive to your pampering needs. By no means do we use products from common stores. Our products are professional and high end, our treatments are as well. If you are reading our online comments, please take note that the bad reviews are old employees whom where let go. As you can see, the reviews very much target the owner. The staff at Spa Morrell is very attentive and cares about your time with us. VISIT us, you have absolutely nothing to loose, we guarantee you’ll have the best spa experience in town! AND, we hope after your great time with us, you will leave us a review that other potential clients will find valuable. Check us out for our Valentines Day Specials!
1925 Gunbarrel Rd Ste 113Chattanooga, TN 37421
From Business: Get ready to elevate the everyday with the therapeutic benefits of massage and skin therapy at Massage Heights. Whether you choose a massage experience, skin therap…
For this to be a no judgement gym they need to start with their employees. I experienced them talking about a gym member with another customer that was standing there. It made me feel very insecure thinking they would talk about me. So sad and pathetic. Hire some adults
I visited Spa Morrell just once and I have to say that it was clean and the atmosphere was relaxing, I disagree that the spa is filthy and smells of smoke. I had a massage there and it was from a male, I don't remember his name, but it was good.