I own a patio home in one of the properties managed by Henderson Properties. I need some outside repairs done to the home before it can be put on the market to sell. The moment the manager of Henderson Properties maintenance division, David Kilpatrick, heard about my request for help, he was on the phone to me. David was interested in actively helping me with my individual situation and took immediate action. I felt confident that he would follow through with what he said he would do to move the process forward, and, in fact, he did! David was up-front and honest, and I appreciate very much his directness and plain-speaking. His integrity and high regard for customer service and quality work were evident throughout his conversation with me. I very much appreciate David Kilpatrick's assistance and dependability in following through. David is someone that can be counted on at Henderson.
Prior to deciding to sell our home we had Henderson Maintenance department inspect several problems we needed to address prior to listing. We had our air conditioner, tile, deck, exterior painted and then roof repaired by David (maintenance manager) and his team. They promptly returned all phone calls and texts. Their estimates where reasonable and repairs done within budget. The follow up after repairs was so good we decided to list our home with the Danielle at their sales department. Danielle's preparation and execution of the process helped our home sell within 90 days. We had several issues with the buyers at closing. Danielle took the emotion out of the equation and walked us through to a successful close. Needless to say she is helping us find additional properties Thanks a million!
Nadyne has been managing our community properties for years. We couldn't have asked for anyone more accommodating. She came right in, saw what our combined community needed, and made suggestions on how we could operate better. The process of working with her is mostly guidance. She makes suggestions based on her expertise, and advises us on the best options. Overall, our board members and communities are happy with Henderson Property Management. The staff is great! Our community was built in the 1970s and is in need of a lot of updating and maintenance. We still have a long way to go. But we are looking forward to continuing that journey with Henderson PM by our side.