I have been looking for a dress for several weeks now. I have looked online to get an idea of what I liked. I haven't really had need for formal wear, other than a simple black dress since I went to prom 30 years ago! I found a dress on the David's Bridal website. I was a little frustrated to find that it was an "instore only" dress and that the nearest store that had it in my size was 3 hours away. I called the store and found that I could not have the dress sent to a store near me without paying in full for the dress. I went to the Nothlake store expecting horrible service based on the yp reviews. What I found was a pleasant, responsive, attentive salesperson who helped me figure out my size and who found the dress for me to try on near my son's college (where I will be visiting this weekend.) She helped me with 10 dresses in varying sizes, even though she knew I had no intention of buying any of those dresses. She even gave me a $20 dollar off coupon to use when I do find the dress I am looking for. With any luck, I will be able to find the dress I have been admiring and I will have a better idea of what I need.
I purchased my wedding dress/veil here and the entire process was wonderful. Finding and purchasing my dress was one of my favorite aspects of wedding planning. Their supply of dresses is fabulous - all of my favorite dresses were at this store (and I visited many stores). The ladies at NY Bride were extremely accomodating (I visited multiple times to show my mother/mil/friends the dress that I had chosen) and always friendly. My dress came as promised and on time. I used the dress for my bridal portrait and they did a wonderful job of cleaning/pressing the dress after the portrait (which was outdoors) and before the wedding. I absolutely loved my wedding dress and I know a big part of that feeling was the ease with dealing with NY Bride. I highly reccommend NY Bride to any bride looking for a fabulous gown and a great dress-buying experience. *My positive feelings about this store were furthered after watching my friend deal with a nightmare dress shop (I won't mention their name here - but I will rate them so that others will stay away).
When I walked in, I was greeted right away, and assisted momentarily. The sales reps that I had were very helpful and professional. While trying on several dresses, the attendant was very dedicated to helping me,and supported the style I was looking for in a dress. She helped me with every detail. I really was not sure of my dress size so I guessed a close estimate, when I needed a bigger size, the attendant really tried to assist me in finding the correct fits.The only problem was that the store/company itself had only ordered a few sizes in specific dresses, so the ones I really liked did not fit, and I am not very big...about average. However, they were dedicated to meeting my needs as well as they could. The atmosphere was calm, relaxing, comforting, professional, and the attendant had a great disposition. She chatted with me professionally, yet comfortably, was kind and polite. I enjoyed my experience,even if I did not find exactly what I was looking for, I would still go back and try more dresses.