I had an excellent experience from start to finish with Town and Country Ford on Friday, when my wife and I purchased a new 2016 Focus. For starters, the salesman, Carl Ralston, was very attentive. He handled all of the credit paperwork with me over the phone, so when my son and I (my wife didn't want to be troubled) got to the dealership later that evening, all that was left was for my trade to be appraised and for me to pick out a car. The trade appraisal was spot on, and the car that Carl helped me pick out was exactly what my wife was looking for. The finance manager, Russ Herzlich (sp) found us financing that met our needs exactly, and less than an hour after we got there, I was driving my wife's car home. She did have come back the next day to sign her paperwork, but she was done before they could get the car cleaned!!!! I couldn't have asked for a better experience overall. This was the second vehicle that I have purchased from Carl, and I will continue to do so!
601 S Kings Dr Suite FCharlotte, NC 28204
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This letter is intended as a referral for Mr. Eric K. Sayne, a person with whom I have been acquainted for approximately five years. Mr. Sayne is a person of strong character and a wonderful work ethic. He is trustworthy. Eric has performed many duties in a re-modeling and repair mode for both my daughters and me. He does extraordinarily good work and is meticulous in his execution of the task at hand. Eric has the ability to appraise the situation and determine the best course of action. He is adept at plumbing, electrical, painting, carpentry, cleaning and I'm sure other duties that I have not mentioned. After completing the job, he exits with everything restored to order and leaves no mess or debris. I would like to recommend Eric K. Sayne as a person who is dependable and qualified for any home improvement job you might consider undertaking. I would be glad to provide a verbal recommendation if needed. Respectfuly, Sally Butz
Bought convertible about 1.5 years ago. First Volvo. Great price/process and great service since. The 5-year full service, including maintenance, is true -- only thing excluded so far has been tire rotatation. No attempts to gouge or add-on like some dealerships/garages. Purchase price negotiated by internet, phone and email, so when we arrived, no issues; best price on East Coast and only slightly above cost -- and not much more than used car. Particular kudos to AJ in the showroom and Jean-Paul in the service department. Only thing preventing 5-stars? ... Update that waiting room and ensure there is a coffee table or work space!