I had a mold issue in my house and had a different mold removal company come out and attempt to clear up the problem. After they tried to charge me four times the original quote without warning and after the job was completed, I felt very used and discouraged. I spent a lot of time researching mold removal companies in the area looking for advice. I happened to run across Charlotte Mold Remediation’s website. I decided to give them a call and explained my situation. Even though I was calling for advice and not an actual appointment Ron, came out to my property to meet with me and take a look at our home. He also enlightened me on the rules of licensed contractors and gave me the courage to stand up to my original mold removal company. He promptly answered all my questions by phone, or email over the next two weeks without charge. Thanks to Ron from Charlotte Mold Remediation I was able to get work with my original company and bring them back down to the price that they had originally quoted me. I wish I had done more research before calling a random mold removal company, if I had done so I probably wouldn’t have went with Charlotte Mold Remediation and not had to deal with all the headache and hassle that the other company put me through.
Thanking God daily for sending the guys from Charlotte Mold Remediation my way. Ron and his crew have done an outstanding job on numerous occasions. I first had to call them when we thought there was a mold problem in the basement of our church. Ron came out that same day and advised me that there was no charge for him to come out, but there would be a charge for the mold testing. Ron explained to me that what he saw on the sheet rock and he advised that he would be taking three samples. The report came back two days later positive for mold and Ron took the time to explain the report and answer all my questions. Ron gave us a price estimate. After calling three other companies his price was very reasonable compared to the other three. They got started on the mold remediation and had everything completed and cleaned up by day four just as promised! Ron was on site every day that his crew was working! We also used Charlotte Mold Remediation again when we had a water leak in the men’s bathroom that caused yet another mold problem and Ron and his crew delivered once again. I just can’t say enough good things about the guys at Charlotte Mold Remediation! I recommend them to anyone I know that might find use of their services.
We own a home there in Charlotte that we rent out. Being that we live in Utah dealing with issues involving the home can be trick from across the country. We got word that the roof of the home had started leaking in several areas. We contacted Ron from Charlotte Mold Remediation and he promptly went to the home, reassured my tenant and wrote up an estimate. He phoned me that evening and explained everything in great detail and educated me on the whole mold removal process. The next day I had an emailed estimate with photos included. The project involved removing drywall affected by the moisture and remediating the mold and replacing drywall as well as baseboards. Ron and his crew did the mold remediation in the attic above my leaking skylight in the kitchen and removed the mold in the wall between my garage and my guest room. Ron also pinpointed the cause of the leaks so the roofer could fix them. He did all of this and walked my tenant and myself through each and every step throughout the process. I have to say he is one of the kindest, honest contractors you will find. Working with him made this whole nightmare not so painful after all. I would absolutely recommend this company to handle any and all mold removal needs!