You'll do fine with them as long as you don't have any questions; apparently you just have to trust them to drive to the mountains to really understand the property. First rep never sent promised emailed materials, even after leaving a 2nd communication voicemail. Asked 2nd rep for a plat (lot sizes, prices), etc.; received nothing. First rep later explained they don't have time to answer phone questions in advance. I called their Manager 2 times, but was told he was out, and my call was not returned over 2 business days. I can't justify time and travel capital for this kind of unknown, and concerning to me when NOT transparent.