VCA Stoney Creek Animal Hospital

This has to be the most unprofessional establishment I have ever had the most unfortunate experience in. I took my family dog here as she was not feeling well and had a sore on her paw. After a few visits and an ungodly amount of money spent to try and help her the misdiagnosis her every time I went in. They are extremely unprofessional and there sad vetinary staff is sadly out shined by their horrendous customer service. Instead of listing to me explain the situation with my pet which I consider a very important part of my family the reseptionest thought it was best to talk over me and consistently disrespect me and my pets needs. I absolutely despise this establishment and I hope that no one visits this place again and put their loved animals in this hell hole. i urge stronly that be wary of this place and that you never go here.

Took my puppy there for the first time this week. Horrible! I will not be going back! This place only wants to sell you over priced expensive products and/or services, the doctor felt like a car salesman. She was snotty and demeaning because I had administered my own vaccines at home in addition to wanting to wait until my dogs first heat cycle before spaying (I grew up breeding dogs this is very standard). The front desk pushed their dog care on me (which i stated several times I was not interested). I 150% agree with the other recent comments, this place only wants your money. There are many different vet offices out there, don't choose this one unless you don't mind flushing money down the toilet.

I took my moms dog here for many years after she became ill and could no longer drive. They never addressed his skin issues, pushed for the same tests over and over and it was rare to try to walk out of there withou. A 300 dollar estimate. It didn't matter that my mom was on a fixed income. They would make you feel like a horrible pet parent if you couldn't pony up the cash. I never liked the way my mom was treated. Found a new private vet who is amazing..

I take my cats to get groomed here and Kathy does an amazing job! The front desk staff and the guys in the back are always very friendly and helpful. This place is awesome. Prices wise I think its average, its a lot less than Petsmart & Petco. I wouldn't take my girls any where else!

My dog attends the day care two days a week, she loves it. The front desk staff is exceptional and they know everyone by name. The vets are great and are great with my dog who is in there several times a year for gastroenteritis issues. The vets personally call you at home to check on the status of your dog, they don't leave it to an assistant to make the calls and I like that kind of service.



While slightly higher in cost for services, I just don't think you can put a price on exceptional service.



I have recommended this clinic to many people in the Charlotte area.