Karl in Service is the worst person I have ever dealt with! I took my Chevy truck into Karl for the first time to get something fixed and they broke something totally different that I noticed right after I picked it up. I called Karl back 3 times for over a week and left voicemails but he never returned my calls until I went around him. Then Karl said they didn't break it but after my persistence had a Tech. take ... view moreLike this review?Yes|Flag Abuse
Steve Moore ChevroletAdd to mybook
Just had service done by this dealership for oil change and tires rotated. Person who took my information told me 45-60 minutes. No problem, but after 1 hour waiting people drove in there cars for service and were out before me. After about 1 hr and 45 minutes I went to cashier to ask if my car was ready she said she had not received any paper work that order was complete. She called service area and talked to someon... view moreLike this review?Yes|Flag AbuseProvided by Citysearch
I feel 4 stars is fair but will give 5 to make up for some of the haters on here. \r
I have an older GM car and was advised to go to Steve Moore, because the problem was beyond the capability of the local repair place. It did take a day for someone to look at the car, and another day to get a verdict and the repair performed. But I will cut them some slack on that because it was a fussy problem to figure out, an... view more
I received a promotional coupon from this dealer for a $9.95 oil change. Fair enough, I decided to check out their service. I arrived around 7:15, pulled into the service bay, got out of my car and waited for a minute or so for one of the porters to approach me (as seems to be the norm). No dice. After realizing no one was going to do so, I walked to one of the stations and let the gentleman know I needed an oil ... view moreLike this review?Yes|Flag AbuseProvided by Citysearch
I used the service Dept on July 6,2011 and I was not happy with the outcome. The oilchange and tire rotation was suppose to be $29.95. After finishing my service I was given a bill for $50.25, and a sheet of paper that I could fill out and send in for a ten dollar rebate, I was told I could fill it out on line. Well after the rebate I still spent $40.25, not 29.95. And also after completeing the rebate on line you s... view moreLike this review?Yes|Flag AbuseProvided by Citysearch
Shopping for a car is a process by which you visit a ton of dealerships, try their models and get numbers to fill your head for days...
But it is also a dry run on how you ""feel"" at this dealership, what your ""gut"" tells you about the place, the ""vibe"" you get when interacting with the people there. Not just the vendor, but the management, the service; people you will have to interact after a purchase.
Wh... view more
The service department is a hassle to deal with. I had to take my car in twice because they had to order a replacement part. They said they would call when it was in approximately 3-4 days. I never received a call to let me know the part was in. I had to call them a week later to find out that it had been delivered. I attempted to set up an appointment only to be told a representative would call me back. Two da... view moreLike this review?Yes|Flag AbuseProvided by Citysearch
This was by far the easiest and most straight shooting dealership I've ever been to. Typically the salesman sells you the moon and stars and as soon as the finance dept get their hands on you, it's a completly different story. So not the case. Aaron sold me on the vehicle during my lunch break and when I came back after work JJ had all the papers printed and ready to be signed. I left pretty much in shock that it... view moreLike this review?Yes|Flag AbuseProvided by Citysearch