Pro-Fit Steel Creek
11108 S Tryon St, Charlotte, NC 28273
(800) 856-1229Add Hours
DO NOT JOIN!!!! I wish I had read this review before I joined. The place is a sick joke. When I signed up with my sister and a friend Peak Fitness had just moved into a new building from across the street so everthing was not in place such as the TV's and the suana, baketball courts, etc. I was told everthyi would be completed in a few weeks. NOT. There still is no sauna after almost a year and the others things took months before they were completed. Also note that for a gym this location seems to be closed more thatn its open. Plus at the time I joined I also signed up for a personal trainer. A total waste of time and money. The guy who signed me up looked like a body bulider but he is only for show what you see is not what you get. The trainers do not know the basics at least the one I had did not. He would not show up for appointments and this was ok with the training management and my fitness charts were never done so I could not see progress reports. Also when he did show up he spent most of my session joking to other traininers and ignoring me. I was told I could have another trainer but the pickins were so slim I just opted out. I finally just quit but not before being insulted by the management and paying a hefty early termination fee for suspending my sessions. They put me through the ringer when I wanted out. I was charged bogus fees for supposly having insuffient funds in my account when they auto drafted. I fought this and had to get the with bank who were also shocked by the allegations. The bank, like me did not have a clue as to what they were talking about. Literally they just made up allegations amd removed additional funds from my account without my permission and Peak thought that I would accept this. See Peak now Zmax said the bank had declined the transactions but when conforted by myself with a representative from the bank they finally backed down and returned the money . Please note that I never had a problem with autodrafts before I said that I wanted to quit. The managers at the gym when confonted my wanting to terminate said that I could not terminate at the gym but had to contact coporate which they relutanly gave me a number to and I spent weeks trying to get someone to call me back because while they would give me a number they would not give me the address to send my notice of intent to cease my membership. DO NOT JOIN find a real gym.