I came in for permanent eyebrow tattooing I had to do three sessions at 150 each not cheap! I mentioned to Nikki who did the work and is also the owner that when they healed I lost some parts of the work . I had to come in for a fourth time and pay 75 which I felt should have been free. She then started telling me off and acting very rude and unprofessional and did not seem to care or want to listen about her clients concerns . I had called and left her TWO voicemails within a three week timeframe and she NEVER called me back prior to me calling the studio myself to get in touch with her to inquire about getting the appointment booked and then only got to speak to her assistant. I felt that I did not get what I paid for at all instead I got talked to harshly as if it was my fault after I mentioned to her the second time I wanted to make them thicker . I even asked her should I shave or pluck the new growth hairs. SHE said pluck and I did in doing so I lost some pigment. On the 4th time she tells me wait after 10 days none of this mind you is in the paperwork. Then I was told she was not responsible even if none of the pigment took according to the consent form I signed because eyebrow tattoos although suppose to be permanant may or may not take. I understand that but I thought after paying almost 500 she would at the very least do a touch up and return a phone call for free ? NO. Instead you get insulted and criticized for just speaking to her about the problem. I would not recommend this place to anyone looking for permanant make up the prices are way too high and Nikki is a very mean spirited person who is all nice when taking your credit card but all hateful when her customer has a concern or problem with her service. In this case you don't get what you pay for as even leaving today I am still not satisfied I asked her to make them thicker and she refused. I didn't feel like arguing she already took my money what could I do?
In the future I will go somewhere else for touch ups and be treated with respect and someone who values their customers .