National Car Rental
- General Info:
- Founded in 1947, National Car Rental is one of the world s largest rental car companies and serves popular domestic and international travel destinations through a network of more than 2,000 locations in the United States, Canada, Europe, Latin America, the Caribbean, Asia-Pacific, Africa and Australia. In 1966, the company equipped its regional reservation offices with the Telemax computer system, officially becoming the first car rental company to bring computers into daily reservation operations. Its frequent renter program, Emerald Club, offers various travel benefits and unique services. National Car Rental is a wholly owned subsidiary of Vanguard Car Rental USA, a worldwide organization with more than 3,200 locations in approximately 80 countries and a domestic fleet of over 217,000 automobiles. Headquartered in Tulsa, Okla., National Car Rental maintains a location in Charlotte, N.C.
The National staff in the garage at the Charlotte airport is absolutely the best! Always friendly and helpful. During my last trip there, I was looking for a specific model, and one of the National employees asked if he could help me. When I told him what I was looking for, he said he had one "downstairs" and went to get it for me immediately. Less than 5 minutes later, I was on the road in my vehicle of choice.
Really enjoy National's service. The ease of picking up and returning rentals is a blessing if/when getting in and out of the airport is a priority. Staff is always pleasant and will even suggest nice places to get authentic local foods when asked. Cars are always clean and don't have any marks or damage that you have to worry about being blamed for. Thumbs up!
National failed to apply my free day, and GSP airport stated they could do nothing to help me. In fact, the service tech stated he could see the free day, but cannot override the poor entry performed in Charlotte. There goes $60 down the drain, as the day is close to expiring and no use for it.
The in-and-out is the fastest of any car rental anywhere. off the plane, walk across the street, get into any car, and drive off with a 30 second stop at the exit. If I had my own car at the airport it could not possible go faster!
I do have to note that by the time I got there, only mini vans remained. So if you hate driving minivans....