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McDonald's

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Business Details

14

years

in Business

Hours:

Regular Hours

Payment method:
amex, discover, master card, visa
Neighborhoods:
West Sugar Creek, Prosperity Church Road
AKA:

McDonald's US

Categories:
Restaurants, Take Out Restaurants, Fast Food Restaurants, Hamburgers & Hot Dogs
Other Information:

Good For Family: Yes

Good For Groups: Yes

Cuisines: Burgers, American, Take Out, Hot Dogs, Fast Food

Price Range : Below Average

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Reviews

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04/05/2013

Overall
Always Disappointed

I go because it's so convenient but 9 out of 10 times my order is wrong and/or cold. I have been going for 5 years & its has not improved. They did recently remodel & building looks great bu t food still needs improvement!

05/22/2010

Provided by Citysearch - 
Overall
Just a comment some might find helpful

If you're in the Northlake area, this is the most convenient McDonalds location. They're fast and courteous, but after five years I have to comment their food is never quite as hot as I'd like. Instead of eating right out of the drive-through, in the car on the go, we bring the food home for the kids and heat it up again.

My kids always request extra onions, too, as the other university area McD's seems to serve more onions on their burgers.

Overall
Pass this one by, or face the bottom in quality and service

This particular McDonalds has to be on the bottom of quality and service! To order at the drive-through, you better have memorized what you want, because the sign isn't going to tell you much. Also, the person taking your order doesn't have a clue as to what is on the menu. The person giving you your food doesn't care if it's hot or not. And the manager inside is no smarter than her staff! The motto seems to be,"If you don't have an answer to a customer's question, just ask him/her again if he/she would like to order!"



My advice to the readers is to pass this McDonald's by for some other location! You will be glad you did! I've been to this location more than once over the years, and this last week was my worst experience. I have vowed never to return. If I could find the owner of this franchise, I would certainly give him some tips, because he has to be losing money left and right! The manager doesn't know who the owner is. She just knows www.mcdonalds.com. And it doesn't matter if you ask her in English or in Spanish, you are still going to get that blank look on her face. Her IQ just can't seem to understand anything more than your order!

Map & Directions
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McDonald's

6225 W Sugar Creek RdCharlotteNC 28269

(704) 921-0681

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