M&S Cleaning Service

I purchased a Groupon for my Mom for Christmas for 5 cleanings. They showed up to the 1st cleaning and cleaned. They then scheduled the 4 remaining appointments. The second appointment they cancelled twice. My mom left message after message and they would not call back. Finally I got in touch with Terin and he said they were at my Mom's house for over 2 hours and did the deep clean and they used everything I bought in that 1 time. They were only there for 1 hour and 25 minutes. I asked Terin if they used everything I had paid for, why would you schedule the remaining 4 visits. He said these were paid visits. He never discussed a fee with my mother nor said anything about being paid for the next 4 visits. I have asked him how much the charge would be but he ignores the question. My question is, if they were paid visits and my mother knew this why only schedule 4, why not schedule 6 or 10. Also why cancel twice when you are getting paid. The # of remaining FREE visits was 4. We have repeatedly caught him lying. If you bought a Groupon I hope you do not get scammed as I did. I would not use this service, the lying is enough to make me distrust them. Tread carefully with Terin and Teresa !!!!

They were the best cleaners I have ever let in my home. The didn't miss anything and I am a very picky person when it comes to others cleaning my home. You have got to try them. A++