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Lotus Chinese Cuisine

CLOSED NOW

Today11:00 am - 10:30 pm

Tomorrow11:00 am - 10:30 pm

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Business Details

Hours:

Regular Hours

Mon - Thu11:00 am - 10:00 pm

Fri - Sat11:00 am - 10:30 pm

Sun11:00 am - 10:00 pm

Payment method:
cash, master card, discover, amex, visa, debit
Location:
Cheshire Place
Categories:
Chinese Restaurants, Asian Restaurants, Restaurants

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07/11/2013
service

great food but website price is WRONG THEY SAID THEY CHARGE DELIVERY BUT DONT TELL YOU. NEVER GET MY BUSINESS AGAIN

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11/10/2012
Lotus

I really enjoy their food.

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11/09/2012

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03/27/2011
Great place for food

I have ordered several times with Lotus. They have great food, reasonable price, and fast service. The driver is honest and reliable. I will order again and I recommend them for your next place to eat. Thank you!

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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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01/19/2011
Great place to eat!!!

I have ordered from Lotus Chinese Cuisiine several times for pick-up and delivery. The food always arrives fresh, hot, and tasty!

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Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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09/19/2009
If you EAT here you will get sick

I have eating here at LOTUS Chinese Cuisine few time and even order foods to be delivery at my home. On September 20, 2009 I order two lunches and one of the lunch was an old food. The rice was slimy, tasted spoil and smell bad. I call the restaurant and ask to speak to Manager and the person who answer the phone and said she was the manager. When I try to explain that the food they brought to my house was spoil, she... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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11/30/2008
Wowzerz

been eating there for 10 years its all right, Golden Taipei up the road is better but Lotus is cheaper and delivers.

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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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07/17/2008
Always Consistent and great food

I have been ordering from this restaurant since 1998 and have never had a single problem. We eat from here at least once a month. My order is always correct, food is always piping hot, delivery is always ahead of time. We love the sesame chicken, crispy scallion chicken, and the shrimp egg foo young.

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Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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11/19/2007
Great food & service!

I have been ordering from Lotus for over 5 years! They have consistently delivered fresh, hot and delicious food. It ALWAYS arrives before the amount of time they estimate. I have only had one situation where something was incorrect and they immediately took care of it and gave me a nice credit for my next order. Very pleasant staff! Highly recommend!

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
01/28/2007
Awful Customer Service !!!! Watch Out !!

I had been getting food delivered to my work place from this business for a while and was shocked and dismayed when a billing issue destroyed what credibility I had in this business. The issue stemmed from being double charged for a delivery order and the business WOULD NOT budge in giving me an immediate return. I was asked to wait for an entire month for a bank statement proving that I was double charged. One: I wa... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
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Lotus Chinese Cuisine

3716 W W T Harris BlvdCharlotteNC 28269

(704) 599-1977

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Lotus Chinese Cuisine

3716 W W T Harris BlvdCharlotteNC 28269

(704) 599-1977

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