My daughter has been going to Young & Polite since she was 4 and now she is 7. We had our scheduled appointment this morning at 8:40 for a cleaning and were running late. I called in to let them know and they said as long as I could get there by 8:55 I could see the doctor. We arrived at 8:52 and was told we could not be seen. I asked why was I told over the phone if I got here by 8:55 I could be seen. The stafff was very unprofessional and I feel they did not value me as a customer. There was no attempt to resolve the issue at all. I asked the receptionist to provide me with the paperwork to release my dughters records so I can go to another dentist office. This office has alot of welfare recepiants and assume they can treat everyone like that. I will be leaving this office as of today and I would not advise anyone else to take their kids there.