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Griffin Brothers Tires, Wheels & Auto Repair

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Business Details

1

years

in Business

Hours:

Regular Hours

SunClosed

General Info:
Located in Charlotte, NC. Griffin Brothers always strive to provide our customers with value and the best customer service in the business. Now we’re also offering a low price guarantee on tires!
Extra Phones:

Phone: (704) 897-2193

Fax: (704) 896-0626

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Brands:
MICHELIN,Bridgestone
Payment method:
master card, visa, amex, cash, check, debit, discover
Neighborhood:
Mineral Springs
Languages:
English, Spanish
Categories:
Mufflers & Exhaust Systems, Truck Service & Repair, Tire Dealers, Tire Recap, Retread & Repair, Auto Oil & Lube, Wheel Alignment-Frame & Axle Servicing-Automotive, Auto Repair & Service, Brake Repair, Wheels, Tire Changing Equipment, Automobile Parts & Supplies, New Car Dealers, Used Car Dealers, Automobile Inspection Stations & Services, Automobile Accessories

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Griffin Brothers Tires, Wheels & Auto Repair

Reviews

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Pete Smitty
02/10/2012
USE AT YOUR OWN RISK!!!!

There are few businesses I've encountered that I would never do business with them again, but Griffin Brothers(University Location) certainly earned this designation! I don't know which was worse, their poor workmanship or their total lack of responsibility and accountability. Do not be fooled by the good customer service facade given by the front desk staff. \r
\r
When my timing cover was removed it was broken and fractured. The broken clips and shards of plastic were left inside of
...view more the engine compartment. When I brought this to the attention of the front desk CSR (Ester), she actually said to me ""it would be fine"". No apology, no empathy, all while keeping a straight face, REALLY!!!\r
\r
I asked to speak with the service manager and I was told he was unavailable. I declined any other service at that point from Griffin Brothers. They did not put my vehicle back together and I had to request the nuts and bolts from the front desk which were removed from my timing cover! Finally, I had my vehicle towed to a different garage, as I felt the lack of professionalism had become egregious.\r
\r
USE AT YOUR OWN RISK!!!!!\r
\r
Pete\r
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06/08/2011
Poor customer service, very SLOW

I came here before work to get my AC checked out.The guys there were very friendly and welcoming and told me they could have me out by 2:00 (I came in at around 12:15). Needless to say they weren't ready and it had already turned to 2:10. A couple of the mechanics were standing around chit chatting while my car was left unattended.I was extremely dissatisfied with the service.I had to ask them on several occasions if my car was ready. They knew I had to be at work and if they were not ...view moregoing to be able to get me out in time they should have set that expectation. Oh by the way, NOTHING was fixed. It took them two hrs to tell me it was a compressor issue and that they would EMAIL a quote of how much it would cost. Also, don't let the charm and playfulness of one of the associates there fool u. They do that to sucker you in and make you think they're top notch.The associate played with a paper airplane for ten minutes.Those ten minutes could have went to fixing my car. Very unprofessional and VERY, very slow. I was late for work and NEVER received the quote by email.view less

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JoelBG
12/29/2010
The work they do is amazing

Kyle and Neil were fantastic. Keeping a 1993 Volvo in top condition is truly amazing! Thank you guys!

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Dream Big
12/21/2010
They are Excellent!

I have had my 3 cars services at the Griffin Brother's since arriving from Texas inn 1998.

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georgannholsclaw
12/15/2010
I will most definitely recommend Griffin Brothers

To our friends at Griffin Brothers, We would like to thank you for covering our recent repair of our 2000 Honda Accord. We appreciate your integrity in standing behind your work in spite of American Ca Care refusing to warrant those repairs. You can be sure that we will recommend your business to our friends and family in the Charlotte Area.

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Evitabush
12/07/2010
I am glad to do business with them

I was told this was a ""friendly"" business and I do agree. i was treated with respect and received great services. I will definitley will return and recommend your business.

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Mica562
11/29/2010
Griffin Bro.

I appreciate your advisor's honesty and advice! Thanks

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llhockley
11/22/2010
I know they do a great job

I'm a retired auto mechanic so I bring my 3 cars here because I know they will be serviced right .

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devinmckeel
11/15/2010
They are SO awesome! I'll be back!

I brought my car in for a non-working blinker. In and out in 15 minutes and NO charge!! Thank You!

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Griffin Brothers Tires, Wheels & Auto Repair

8040 N Tryon StCharlotteNC 28262

(704) 549-8595

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Griffin Brothers Tires, Wheels & Auto Repair

8040 N Tryon StCharlotteNC 28262

(704) 549-8595

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