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East Charlotte Nissan

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Business Details

11

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

General Info:
M 9:00 AM-9:00 PM, Tu 9:00 AM-9:00 PM, W 9:00 AM-9:00 PM, Th 9:00 AM-9:00 PM, F 9:00 AM-9:00 PM, Sa 9:00 AM-8:00 PM, Su 11:00 AM-6:00 PM (; Service Mon - Fri 7 : 30 am - 6 : 00 pm Sat 8 : 00 am - 4 : 00 pm, Sun 10 : 00 am - 4 : 00 pm)
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Brands:
Nissan
Payment method:
all major credit cards
Neighborhood:
Idlewild South
Categories:
Automobile Parts & Supplies, Used Car Dealers, Auto Repair & Service, Automobile Body Repairing & Painting, Automobile Accessories, Automobile Leasing, New Car Dealers, New Truck Dealers, Used Truck Dealers

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Reviews

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Posted: 3/9/2015

Overall

Innovation that excites. Customer service that blows. Very disappointed with the ratio of promises met vs. promises kept.

Helpful?Flag

Posted: 7/24/2014

Overall
HORRIBLE!

I will never buy a car from this dealership again.. They don't pay off your other car, or call you back!! Not to mention not switching my tag over to my new car!!!

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Posted: 7/15/2014

Overall
Nice dealership, but pushy!

I specifically stated that I wanted my car to remain financed through Nissan. Apparently that didn't happen and I am stuck with TDAuto Finance. Thanks for nothing Manny! Lost a customer.

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Posted: 8/22/2013

Overall
great experience!!

Yes I would definitely recommend east charlotte nissan! My wife and I traded our 2006 Nissan Titan for the 2013 full loaded titan. Our salesman Justin Davenport was excellent! He made sure that we were 100% satisfied and was very easy to deal with, also very good sense of humor. I woukd definitely recommend East Charlotte Nissan to anyone out there. Rene & Maria Mejia. PS the sales manager Vince is one of the best to deal with too. We are very happy.

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Posted: 2/19/2013

Overall

In 2011, I came to East Charlotte Nissan to look for a used car for my "soon to be"18 year old son. Troy Moffatt was the sales person who took the time to show me my options and how I would save money and have the warranty coverage that I needed. Vince Campbell (finance) ran down some numbers for me making it clear to me that getting a new vehicle was the best option for me. I purchased the new Nissan Altima 2012 instead of an older used vehicle. Exactly a year later - with only 5k miles on the vehicle - I came in for an oil change and NOW my son has a brand new 2013 Nissan Altima - which has better features than the 2012. I have been driving my old SUV since 2008 and I now also have a 2013 - Nissan Morano. Troy Moffatt made this happen for me in 2012 and again in 2013. He was very trust worthy and that means so much to me. Especially when it comes to my son! Thank you East Charlotte Nissan, Troy and Vince! I love my new cars.

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Posted: 12/1/2012

Overall
HORRIBLE !!!!!!!

Ok so I both the car from there . Got ripped off . Well I thought I will give them another chance . So I went installed 4 new tires . While doing that they broke a tire sensor and blamed it on me . Another 100$ . Then right after I changed the tires the same day I went out of town . Next thing I know my car shakes like crazy and one of my wheel losing tire pressure . And I'm out of town. So anyway I got home and take it them to fix it . And they admitted they forgot to do a balance on one of my tires and forgot to put the seal on my tire that is why it was leaking air . It only took them to do that 3hours . WOW . Anyway they like its all take in care of and we washed your car for you . I come out outside and my car never been washed . I just left knowing IM NOT coming there again !!!!

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denise66

Posted: 3/8/2012

Provided by Citysearch - 
Overall
Great service

It was a pleasant experience. I was not happy with the service when I purchased my previous vehicle; but was able to encounter a better experience. If you are looking for someone to assit you in finding a vehicle that will match you as a person, Ronald Disby will be the person to see. I believe he addressed my concerns in picking a vehicle of my choice. I am satisfied with my purchase and I extend gratitude towards his customer service.

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vidyasakar

Posted: 2/25/2012

Provided by Citysearch - 
Overall
Don't go ever

I was given false information and i was cheaten completely . No enough car details will be provided. No estimation would be given. I was robbed by providing false information about the car.(My car is LS model and but the finance guy told me that it is LTZ model).. and robbed my money. The same day i found my car is not LTZ model and i informed the car company the next day. But the financy guy did not acccept my car back. if you dont know about car company then why you are working in the car company. if it is your fault , why should i pay more money ? if it is yout fault , you should accept your mistakes....

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Ian Hunter

Posted: 2/22/2012

Provided by Citysearch - 
Overall
Great Experience

This was my first time buying a vehicle and I had a great experience. Ron and Vince were great and got the price just were i wanted it. They help me pick out a great vehicle and we didn't have to spend all day at the dealer. I would recommend the dealership hands down.

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East Charlotte Nissan

6901 E Independence BlvdCharlotteNC 28227

(704) 246-5727

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East Charlotte Nissan

6901 E Independence BlvdCharlotteNC 28227

(704) 246-5727

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