I like it. When looking up the # for Discount Pets I stumbled on these reviews and I have to say something. I've been going to Discount Pet Supplies now for at least 2 years and never been let done once when it comes to answering my questions or having killer prices for saltwater fish and supplies. Early this year I met the groomer in the store and after checking out the grooming reviews online I ended up making the switch from my old groomer (who shall remain nameless) to Discount Pets. I have brought my Sheltie there numerous times since and not had a problem or complaint so yes I like it. As far as it being clean, well it is a pet store and I think that the building is historic so yeah, its old :). I don't know where these people are getting some of their ideas from. It's just a pet store with a groom shop in it, there are no hippies or car washes at this place lol. That Pepper person must either be a competitor or maybe just missed her meds.