I called about if the shop ran specials on/participated in doing Friday the 13th tattoos, and instead of scoffing and getting an attitude like most of the shops I'd called, Derreck (the shop manager) simply asked what the promo was and (POLITELY) told me their shop did not. About an hour later I called back and made an appointment with Derreck for a regular tattoo, even though that wasn't my original plan. I was so impressed by the politeness and GREAT attitude, over the phone where he honestly had no 'motive' to be so courteous. A friendly, great attitude is an unfortunately RARE find in the world of tattoo shops. I go to another shop in town but had recently started "shopping" after finally being fed up with catching rude attitudes and having to explain what I was after OVER and over again instead of just doing what I was wanting in the first place. The tattoo is going on MY body forever, if I'm not asking for your artistic tweaks and input, then either do what I ask or politely decline, DON'T waste my time redoing and redoing and REFUSING to do what I ask. It's incredibly frustrating and honestly really exhausting, and mind you, I've gone to this other shop since 2008, and even though I've spent $1000s there and a ridiculous about of time with MULTIPLE artists, all but ONE of the artists have horrid "listening ears" and even worse attitudes. (And, go figure, the one great guy there is leaving...) So I will most definitely be returning to Derreck and Crown Tattoos, the work he did was FANTASTIC and JUST what I was after. He was very professional, has over 20 years of experience and had an absolutely stellar work ethic, He even touched up a few of the other tattoos that I had been neglecting to go back to my other shop to do. I really can't say enough about what a night and day difference it was, DEFINITELY check them out, prices are great as well as the work, it'll all right on!!