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Casa Princess

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in Business


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Bridal Shops, Women's Clothing

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A Horrible Place.

The only way I can describe my experience there is unbelievable--and I don't mean it in a good way. First of all, I found this in the yellow pages marked bridal shop. I went there because I was a soon-to-be bride. You call this a bridal shop? First of all they had a small, small selection of just so-so looking dresses. Second and most importantly, the salespeople were the absolutely most rude people I have come across. I went in all excited. I said hello. No one responded to me. I kept browsing anyway. They kept ignoring me and even shot me dirty looks. All of a sudden this older couple comes in and they bounce up and change their unfriendly attitudes entirely. They greeted them, asked if they could help, actually walked over to them. After I recovered from amazement I spun around on my heels never to return to that place again. But I write about it because I think shoppers should know about it. This is not the place to go if you want a nice large selection of quality dresses, or if you want legitimate salespeople who know how to dole out good customer service. I honestly think these people are from another planet. Trust me, stay away and go spend your money at a place where it will go a long way.


Provided by Citysearch - 

I started my bridal browsing here, for my wedding recently--big mistake. As soon as I walked in and said hello my strange ordeal began. The hispanic salesladies behind the counter did not acknowledge me with a return greeting, customary hello or anything. As a matter of fact, their behavior toward me was very cold. They had a very small selection of dresses, but as I browsed no one asked me if they could help. As I approached, one lady had her arms folded, and could have cut me with her icy stare. I began browsing the smaller items at the front of the counter and I could just feel the intense disregard mounting. They were whispering and talking to each other in Spanish. Little did either know, I speak spanish. Never in my life have I received such rude treatment. The final straw came when a lady came in and said, ""Buenas Tardes."" Both ladies instantly smiled, got right up, went over to help the incoming customer in a warm, friendly manner. I was flabbergasted and snubbed. Needless to say, I left right away and have been warning any and everyone out there who values good people, good products, and good service to stay away from this place. If you are looking for friendly, decent, salespeople stay away from here. The owner has no idea what these things mean.

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Casa Princess

4801 N Tryon StCharlotteNC 28213

(704) 597-9996

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