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Carolinas Automobile Supply House

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General Info:
Carolinas Auto Supply House is a wholesaler of auto parts and accessories. It is an authorized Matrix System distributor. The company deals in a wide range of parts and accessories, including ignition wires, bearings and seals, power brake units and clutch slave cylinders. Carolinas Auto Supply House additionally offers a variety of other products that include oil, air and fuel filters, wiper blades, boot kits, clamps and hardware and gaskets. The company offers parts and accessories for a variety of makes, such as Mazda, Chevrolet, BMW, Acura, Buick, Cadillac, Chrysler, Dodge, Ford, Honda, GMC, Hyundai, Lexus, Mercedes-Benz, Toyota, Nissan and Volvo.
Extra Phones:

Phone: (704) 334-2084

TollFree: (800) 438-4070

Matrix, matrix
Payment method:
all major credit cards
J.T. Williams

Carolina Auto Supply House

Automobile Body Shop Equipment & Supplies, Automobile Parts & Supplies, Automobile Accessories, Automobile Parts, Supplies & Accessories-Wholesale & Manufacturers, Automobile Body Shop Equipment & Supply-Wholesale & Manufacturers

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Horrible customer service

Every time I call this business to get parts the customer service rep is less than friendly. Today took the cake with the guy being extremely RUDE. He did not understand exactly which parts I needed and instead of taking the extra minute to go over the options with me he was nasty and put me on hold. After waiting for several minutes he did not return to the call and I hung up. The other reviews state similar situati... view more

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Customer Service is Awful...they charged $5 for delivery and did not deliver until 5:15pm when the part was ordered at 11:30am. Then when it was the wrong part, they refused to accept responsibility and now if we have to drive to them to return the part but will not get the $5 delivery charge back...what about our lost sale, plus our expense to bring you back the part that did not work? Who trained them that the Cust... view more

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Horrible Customer Service. Was...

Horrible Customer Service. Was given a price via phone for a part ($198.55), and when they shipped it to me I was billed over $100 MORE for the part ($315.40!!!). This was OVER a 50% price increase. Parts don't go up that much overnight. Just got screwed out of my money. Only option is to return it, and then I'm stuck with shipping both ways and an unhappy customer that will have to wait even longer for their parts. ... view more

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I have been using Carolina Aut...

I have been using Carolina Auto Parts since back in the early 80's. This is a Parts wholesaler not a retail get your hand held parts house you pay twice for. Yes they goof up every once in a while but they have always took care of the problem and made every attemp to satisfy our parts purchase. National Auto Sales

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I've been doing business with ...

I've been doing business with Carolinas since the mid '70's
Great parts and prices. They sell only to businesses so street customers
cannot come and buy cutting you out of the loop.

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HORRIBLE business practices and Horrible customer service

I called the first time to get a price quote on some body panels and was given a fair price so we thought it would be worth the hour drive to pick up the parts. When we got there the price was TRIPLE the actual quote and they were very unwilling to help fix the situation. I talked to the original guy I ordered from and he even told me he remembered quoting me the cheaper price but didn't understand what had happene... view more

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Carolinas Automobile Supply House

2135 Tipton DrCharlotteNC 28206

(704) 334-4646

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Carolinas Automobile Supply House

2135 Tipton DrCharlotteNC 28206

(704) 334-4646

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