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I have thought long and hard...
I have thought long and hard about writing this review. After all I do realize that I am affecting someone's livelihood with writing a negative review. But learning from personal experience I wouldn't want for another bride to go what I went through. What was upseting is that the owner believes she can speak to the client any way she wants after receiving the deposit. The venue could definitely use some touching up. There are nicks in the wall, and the linens they placed on the day of my wedding were wrinkled. This is owned by Darcy Donevan and the manager is Tyler Lee. Darcy is a very irate woman and extremely unprofessional. They waive the rental fee, but they really do get you on other things. The prices they charge on liquor alone, is what you would pay at a club. After placing my deposit, Darcy said they would contact me as the time got closer. Probably what would have saved a lot of confusion is if she was clear in regards to the time frame. For example, okay well we will contact you 2 months or a month before your wedding date to finalizing details. Instead of calling and arguing and getting irate over the phone with me. They were very professional during the food taste. However, the portion and the quality that is displayed are two different things. What they initially do in the food tasting is set up for up to 4 people. And when they serve the entrees and appetizers they plate it all on one family size plate. So on the day of the wedding obviously everything looked so smaller. Also, our appetizer portion, for example the beef skewers and etc we're literally 1/2 the size of what was displayed, overcooked, and bland. We were thinking of adding crabcakes onto our appetizer menu. The owner wanted to charge us $ 10 per crabcake, it was to be a plated appetized not an h'ordeuvres. That was the size of a 1/2 dollar. Which was absolutely ridiculous. Also our designer was informed that we would not have to do take down of the design until the next day. But we were told that unfortunately would have to take it down the night of the wedding reception. Because unfortunately, Tyler didn't want to come in the next day to open up. They only allow you to set up the day of because the venue is rented out the day before. They also tried to later on charge me for the time spent setting up for the wedding reception. They claim to have a chef that was They claim to have a chef that was previously employed as a head chef at Bentleys and Mimos. I HIGHLY doubt that. I would suggest for people to save their money and go for a venue, that one is more professional. Two, where you have more control over your menu and pricing. Such as Duke Mansion or Ballantyne Country Club. I have had two girlfriends that held their wedding receptions and it went without a bang. However, if your more budget concious. I would suggest renting out a venue where you have control over your own cater and be able to supply your own liquor. It will save you a fortune. Such as roof with a view (Charlotte, NC), Magnolia
Room (Rock Hill, SC), Extravaganza (Clt), Centerstage at NoDA (Clt), or rent out a club house and Best Impression Caterers has got to be one of the best caterers in time that is extremely affordable. I got a quote from them before I chose htis place in regards to possibly using them as a caterer for another location. They were by far the most competitively priced & I have had attended 3 other wedding in which they catered, They were most innovative, creative caterer and their food was absolutely amazing. I could kick myself for not using them.
By the way there is no free refill for soft drinks so they can get you quite a it there. Good luck to whoever uses them in the future,hopefully they have learned to be more customer service orientated and not stick it to people!
YP Mobile Page for BIG chill., Charlotte, NC
